Edwin Prado

• Led 20-member digital department, driving timely completion of daily tasks.

Executed picking of daily orders using TC scanner to maintain workflow efficiency.

• Staged products for display and ensured optimal inventory levels in back storage.
• Responded to customer service inquiries promptly via phone communication.
• Packed products for shipment across the United States, maintaining quality standards.
• Safeguarded customer personal data in compliance with privacy regulations.
• Operated semi-electric straddle stacker and pallet jack for efficient inventory management.
• Achieved Basset certification
• Collaborated with diverse coworkers to achieve goals and resolve product-related issues.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Enhanced customer satisfaction by implementing creative solutions to challenges.

• Oversaw daily restaurant operations and ensured compliance with company standards.
• Trained and mentored new employees on customer service and food preparation procedures.
• Implemented inventory management practices to maintain stock levels and reduce waste.
• Resolved customer complaints promptly to enhance overall dining experience satisfaction.
• Monitored financial transactions and assisted in maintaining accurate cash handling procedures.
• Monitored staff performance and addressed issues.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Provided leadership during times of organizational change or crisis situations.
• Ensured compliance with all applicable laws, regulations, industry standards.