Edward Draves
Security Therapy Aide 3
Chester,IL
Summary
Results-driven professional ready for role of Staff Development Instructor. Proven ability to design and implement training programs that boost team performance and efficiency. Strong focus on fostering collaboration, adaptability, and achieving outcomes. Expertise in curriculum development, instructional design, and facilitation, with reputation for reliability and seamless integration into dynamic environments.
Accomplished Small Business Owner and seasoned Security Therapy Aide at Chester Mental Health Center, I leveraged negotiation and business management skills to enhance operational efficiency and foster organizational growth. By implementing innovative marketing strategies and developing comprehensive training programs, I significantly boosted annual sales and employee performance, demonstrating a profound ability to lead and innovate.
Strong leader and problem-solver dedicated to streamlining operations and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company/facility success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Facility Staff Instructor
Chester Mental Health Center
08.2009 - Current
- Supported organizational growth by developing targeted workshops for new Staff Development Specialist at various outside facilities including non-state entities.
- Maintained accurate records of employee training history, ensuring all staff members were up-to-date with required certifications and skill development.
- Collaborated with management to analyze staff development needs, creating customized training solutions that aligned with overall business objectives.
- Evaluated employee progress with assessments, providing valuable feedback for continuous improvement.
- Optimized team dynamics by facilitating communication and collaboration exercises in group training settings.
- Increased internal promotions within the organization by nurturing talent through personalized coaching and mentoring programs.
- Developed strong partnerships with external departments for seamless delivery of specialized trainings when necessary.
- Incorporated real-life scenarios into simulations exercises for hands-on experience solving workplace challenges during training sessions.
- Assisted in development and delivery of new hire training programs and continuous professional development.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Provided coaching and mentoring to employees.
- Developed lesson plans, instructional materials and written practice tests for "Nonviolent Crisis Intervention" and training courses for security and non-security staff at a maximum security mental health facility.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Supported organizational growth by developing targeted workshops for new hires and current staff at the facility, sister facilities within division of Mental Health, as well as outside agencies (COMWELL, Local School District staff, and local Hospital staff)
Security Therapy Aide III
Chester Mental Health Center
10.2022 - Current
- Collaborated with fellow Security Therapy Aide Supervisors to ensure a consistent approach among team members when addressing patients'' needs and maintaining facility safety.
- Ensured confidentiality of sensitive information by consistently enforcing HIPAA regulations within the workplace.
- Assisted in the de-escalation of tense situations with effective communication and conflict resolution techniques.
- Participated in ongoing professional development instructor opportunities relating to mental health therapies and security practices to enhance job performance continuously.
- Served as a liaison between clinical staff, law enforcement agencies, families, and other stakeholders regarding patient care coordination or any security issues that arose during their stay at the facility.
- Initiated immediate response measures during emergency situations such as fires, medical emergencies, or security breaches to protect patients and staff.
- Contributed to the development of facility policies and procedures related to safety and security measures based on best practices in the field.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency .
- Optimized workflow by prioritizing tasks based on urgency and aligning staff assignments accordingly.
- Reduced staff mandatory overtime with effective shift planning and coordination.
- Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Enhanced trainee engagement through interactive workshops and hands-on activities.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Small Business Owner
MG Creations
11.2022 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Hired trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
- Implemented innovative inventory management practices to minimize stockouts and reduce overhead costs.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Evaluated competitors'' offerings to identify gaps in the market for unique selling propositions that attracted new clients.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Reduced overhead costs by renegotiating contracts with vendors or suppliers while maintaining product quality standards.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Managed financial accounts to maintain budget discipline and ensure profitability.
- Invested in technology upgrades to streamline operations and improve customer experience.
- Designed promotional materials to increase brand awareness in local community.
- Elevated customer satisfaction, responding promptly to feedback and implementing loyalty program.
- Boosted annual sales with launch of e-commerce website, expanding market reach.
- Implemented cost-saving measures without compromising on product or service quality.
- Diversified product offerings to meet changing customer needs and tap into new markets.
Security Therapy Aide 4 (TA)
Chester Mental Health Center
11.2024 - 12.2024
- Managed challenging situations involving aggressive or uncooperative patients through verbal de-escalation techniques or physical restraint when necessary while maintaining patient dignity.
- Provided structured therapeutic activities for patients, supporting their mental health recovery process.
- Ensured confidentiality of sensitive information by consistently enforcing HIPAA regulations within the workplace.
- Improved patient adherence to treatment plans by providing consistent guidance, encouragement, and reinforcement of positive behaviors.
- Optimized resource allocation by analyzing staffing requirements based on historical trends and projected needs.
- Strengthened relationships with key stakeholders by maintaining open and transparent communication channels.
- Conducted regular audits of security equipment, identifying and resolving any technical issues or malfunctions promptly.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Enhanced overall security by implementing effective shift schedules and personnel assignments.
- Streamlined communication between team members, resulting in better coordination during critical situations.
- Collaborated with local law enforcement agencies to ensure seamless integration of security measures and timely response to incidents.
- Developed customized training programs for new hires, ensuring they were well-equipped to handle various security challenges.
- Resolved conflicts among team members swiftly, maintaining a harmonious work environment conducive to productivity.
- Ensured compliance with all relevant safety regulations and organizational policies by conducting regular inspections of facilities and equipment.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Collaborated with management to develop security policies and procedures.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Completed daily work report sheets and delegated tasks to employees.
- Enhanced employee skill sets by designing and delivering comprehensive training programs.
- Supported organizational growth by developing targeted workshops for new hires to quickly acclimate to the company culture.
- Maintained accurate records of employee training history, ensuring all staff members were up-to-date with required certifications and skill development.
- Bolstered compliance adherence throughout the organization via routine workshops addressing current regulations and industry best practices.
- Increased internal promotions within the organization by nurturing talent through personalized coaching and mentoring programs.
- Utilized various instructional methods to cater to diverse learning styles among employees, ensuring maximum engagement during training sessions.
- Incorporated real-life scenarios into simulations exercises for hands-on experience solving workplace challenges during training sessions.
- Developed and delivered new hire training programs and continuous professional development.
Security Therapy Aide 2
Chester Mental Health Center
07.2014 - 10.2022
- Maintained a safe environment for patients and staff by promptly responding to security incidents and emergencies.
- Initiated immediate response measures during emergency situations such as fires, medical emergencies, or security breaches to protect patients and staff.
- Served as a liaison between clinical staff, law enforcement agencies, families, and other stakeholders regarding patient care coordination or any security issues that arose during their stay at the facility.
- Collaborated with interdisciplinary teams to develop individualized treatment plans for patients, ensuring their safety and wellbeing.
- Ensured confidentiality of sensitive information by consistently enforcing HIPAA regulations within the workplace.
- Conducted thorough room searches as needed to identify contraband or potential hazards within the facility.
- Participated in ongoing professional development opportunities relating to mental health therapies and security practices to enhance job performance continuously.
- Assisted in the de-escalation of tense situations with effective communication and conflict resolution techniques.
- Improved patient adherence to treatment plans by providing consistent guidance, encouragement, and reinforcement of positive behaviors.
- Enhanced patient outcomes by assisting with therapeutic interventions such as guided relaxation exercises, cognitive behavioral therapy techniques, and anger management strategies.
- Managed challenging situations involving aggressive or uncooperative patients through verbal de-escalation techniques or physical restraint when necessary while maintaining patient dignity.
- Collaborated with subordinate Security Therapy Aides to ensure a consistent approach among team members when addressing patients'' needs and maintaining facility safety.
- Developed rapport with patients through active listening and genuine empathy, fostering a supportive therapeutic environment.
- Optimized resource allocation by analyzing staffing requirements based on historical trends and projected needs.
- Strengthened relationships with key stakeholders by maintaining open and transparent communication channels.
- Conducted regular audits of security equipment, identifying and resolving any technical issues or malfunctions promptly.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Enhanced employee skill sets by designing and delivering comprehensive training programs.
- Supported organizational growth by developing targeted workshops for new hires to quickly acclimate to the company culture.
- Maintained accurate records of employee training history, ensuring all staff members were up-to-date with required certifications and skill development.
- Collaborated with management to analyze staff development needs, creating customized training solutions that aligned with overall business objectives.
- Evaluated employee progress with assessments, providing valuable feedback for continuous improvement.
- Optimized team dynamics by facilitating communication and collaboration exercises in group training settings.
- Utilized various instructional methods to cater to diverse learning styles among employees, ensuring maximum engagement during training sessions.
- Incorporated real-life scenarios into simulations exercises for hands-on experience solving workplace challenges during training sessions.
- Boosted staff performance through tailored training sessions focused on individual strengths and weaknesses.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Developed and delivered new hire training programs and continuous professional development.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Provided coaching and mentoring to employees.
Security Therapy Aide
Chester Mental Health Center
04.2004 - 07.2014
- Selected amongst peers to attend the Train the Trainer course for "Non-violent Crisis Intervention" after which , assisted with the development and implementation of the training to new & current staff as well as outside agencies (COMWELL, School District Employees, Local Hospital Employees)
- Collaborated with fellow Security Therapy Aides to ensure a consistent approach among team members when addressing patients'' needs and maintaining facility safety.
- Supported patients'' reintegration into the community by facilitating group sessions on social skills and coping strategies.
- Served as a liaison between clinical staff, law enforcement agencies, families, and other stakeholders regarding patient care coordination or any security issues that arose during their stay at the facility.
- Enhanced patient outcomes by assisting with therapeutic interventions such as guided relaxation exercises, cognitive behavioral therapy techniques, and anger management strategies.
- Provided structured therapeutic activities for patients, supporting their mental health recovery process.
- Initiated immediate response measures during emergency situations such as fires, medical emergencies, or security breaches to protect patients and staff.
- Maintained a safe environment for patients and staff by promptly responding to security incidents and emergencies.
- Documented daily progress notes, detailing patient behavior, intervention outcomes, and any relevant observations.
- Improved patient adherence to treatment plans by providing consistent guidance, encouragement, and reinforcement of positive behaviors.
- Developed rapport with patients through active listening and genuine empathy, fostering a supportive therapeutic environment.
- Ensured confidentiality of sensitive information by consistently enforcing HIPAA regulations within the workplace.
- Managed challenging situations involving aggressive or uncooperative patients through verbal de-escalation techniques or physical restraint when necessary while maintaining patient dignity.
- Enhanced employee skill sets by designing and delivering comprehensive training programs.
- Supported organizational growth by developing targeted workshops for new hires to quickly acclimate to the company culture.
- Maintained accurate records of employee training history, ensuring all staff members were up-to-date with required certifications and skill development.
- Collaborated with management to analyze staff development needs, creating customized training solutions that aligned with overall business objectives.
- Evaluated employee progress with assessments, providing valuable feedback for continuous improvement.
- Boosted staff performance through tailored training sessions focused on individual strengths and weaknesses.
- Created and managed continuous improvement classes and training programs targeted to new employees.
- Monitored employee performance to look for areas in need of improvement.
- Performed reviews of employee work performance to check for areas in need of additional training.
- Provided coaching and mentoring to employees.
Education
Certified Instructor - Non-Violent Crisis Intervention (Advanced Phy)
Crisis Prevention Institute
Anna, IL 05.2001 -
No Degree - Business Administration And Management
Southwestern Illinois College
Belleville, IL 05.2001 -
Auction And Realty License - Auction And Reality
Missouri Auction School
St Louis, MO 05.2001 -
Skills
Negotiation
Planning and execution
Budget management
Business management and development
Scheduling coordination
Organizational development
Compliance training
Workforce planning
Coaching and mentoring
Workforce training
Certification
Non-Violent Crisis Intervention (Advanced Physicals) Certified instructor
Timeline
Security Therapy Aide 4 (TA)
Chester Mental Health Center
11.2024 - 12.2024
Small Business Owner
MG Creations
11.2022 - Current
Security Therapy Aide III
Chester Mental Health Center
10.2022 - Current
Security Therapy Aide 2
Chester Mental Health Center
07.2014 - 10.2022
Facility Staff Instructor
Chester Mental Health Center
08.2009 - Current
Non-Violent Crisis Intervention (Advanced Physicals) Certified instructor
08-2009
Security Therapy Aide
Chester Mental Health Center
04.2004 - 07.2014
Certified Instructor - Non-Violent Crisis Intervention (Advanced Phy)
Crisis Prevention Institute
05.2001 -
No Degree - Business Administration And Management
Southwestern Illinois College
05.2001 -
Auction And Realty License - Auction And Reality
Missouri Auction School
05.2001 -
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