Eduardo Soberanis
Chicago
Overview
7
7
years of professional experience
Work History
Valet Driver
Towne Park
Evanston
07.2024 - 06.2025
- Greeted customers upon arrival and provided parking instructions.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Kept track of keys for each car parked in the lot, ensuring their safe return to owners when they retrieved their vehicle.
- Inspected vehicle interiors to ensure no personal items were left behind.
- Validated customer tickets, collected fees, and issued change as needed.
- Ensured the safety of all vehicles by driving cautiously at all times.
- Conducted regular inspections of surrounding property, including lighting and signage, for potential hazards.
- Adhered strictly to company policies related to safety, security, and customer service expectations.
- Maintained accurate records of vehicles parked in designated areas.
- Reported any suspicious activity or damage found on parked vehicles immediately.
- Assisted customers with luggage and packages before and after parking vehicles.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
- Coordinated team of valets handling car parking needs for regular guests and special event parking.
Senior Retail Sales Consultant
Prime Communications
Chicago
03.2023 - 04.2024
- Utilized problem-solving skills to resolve customer issues quickly and efficiently.
- Provided product knowledge to customers on merchandise features, benefits, and quality.
- Demonstrated excellent customer service by responding promptly to customer inquiries and complaints.
- Greeted customers in a friendly and professional manner.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Sales Associate
NRG Energy
Oakbrook Terrace
01.2023 - 02.2023
- Developed promotional strategies to increase sales volume.
- Demonstrated product features and benefits for customers' needs.
- Attended weekly team meetings to review performance goals and objectives.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
Meat Wrapper
Jewel Osco
Chicago
10.2019 - 12.2022
- Organized the display cases with fresh meats in a neat and attractive manner.
- Weighed meats to determine price for customers.
- Stocked shelves with packaged meats, ensuring proper rotation of product based on expiration dates.
- Performed regular maintenance checks on refrigeration units used for storing meat products.
- Maintained cleanliness of work area by sweeping and mopping floors, wiping down counters, sanitizing knives and utensils after each use.
- Adhered to all safety procedures when handling sharp tools such as knives or saws used for cutting meat.
- Assisted customers with selecting cuts of meat according to their needs.
- Wrapped and labeled various types of meat products for sale in the store or for catering orders.
- Resolved any customer complaints regarding quality or freshness of products promptly and courteously.
Cashier/Stocker
Dollar Tree
Chicago
10.2018 - 01.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
Painting Assistant
Independent
Chicago
- Organized supplies such as brushes, rollers, tapes for easy access during jobsite work.
- Helped prepare walls for painting by sanding rough spots or filling holes with putty.
- Reported any issues concerning safety hazards or defective tools and equipment immediately.
- Cleaned tools, equipment, and surfaces before and after painting tasks.
- Performed minor repairs on surfaces to be painted prior to application of paint.
- Applied primers, varnishes, sealants, enamels, lacquers, and other coatings as directed.
Education
High School Diploma -
Prosser Career Academy
Chicago, IL06.2018
Skills
- Management skills
- Conflict resolution
- Effective problem solving
- Sales techniques
- Attention to detail
- Time management
- Inventory management
- Customer service
- fluent in spanish
- Effective communication
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Valet Driver
Towne Park
07.2024 - 06.2025
Senior Retail Sales Consultant
Prime Communications
03.2023 - 04.2024
Sales Associate
NRG Energy
01.2023 - 02.2023
Meat Wrapper
Jewel Osco
10.2019 - 12.2022
Cashier/Stocker
Dollar Tree
10.2018 - 01.2019
Painting Assistant
Independent
High School Diploma -
Prosser Career Academy