Eduardo Bonilla
Normal,IL
Summary
Dynamic individual with hands-on experience in telecommunications and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
Work History
Sales and Service Tech II
Frontier Communications
11.2014 - Current
- Perform maintenance repair and preventable maintenance on buried, aerial and underground cable and fiber
- Navigate web, set up business and residential computers and demonstrate services to customers
- Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways
- Install all wiring, and equipment as needed for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS, Residential Gateways, and HSI, and business class routers
- Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
Storekeeper
Frontier Communications
02.2013 - 10.2014
- Helped receive and control the issuance of material
- Took inventory of equipment and material throughout the state
- CDL Class B license allowed me to deliver and pickup supplies in an expedited manner
Lead Dispatch Clerk
Frontier Communications
09.2012 - 01.2013
Storekeeper
Frontier Communications
01.2012 - 08.2012
- Helped receive and control the issuance of material
- Took inventory of equipment and material throughout the state
- CDL Class B license allowed me to deliver and pickup supplies in an expedited manner
Lead Dispatch Clerk
Frontier Communications formerly Verizon Communications
07.2009 - 12.2011
- Had to verify, monitor and analyze technicians work activity and had to deploy field resources to ensure all work was completed on time
Retail Sales Clerk
Frontier Communications formerly Verizon Communications
02.2007 - 06.2009
- Was responsible for assisting and consulting with customers on landline phone, DSL internet and wireless phones and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience
- Consistently demonstrated sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates
Education
High School -
Bloomington High School
Bloomington, IL06.2001
Skills
- Proficient in Microsoft Suite
- Adept in reading and analyzing blueprints
- Analytical and critical thinking
Timeline
Sales and Service Tech II
Frontier Communications
11.2014 - Current
Storekeeper
Frontier Communications
02.2013 - 10.2014
Lead Dispatch Clerk
Frontier Communications
09.2012 - 01.2013
Storekeeper
Frontier Communications
01.2012 - 08.2012
Lead Dispatch Clerk
Frontier Communications formerly Verizon Communications
07.2009 - 12.2011
Retail Sales Clerk
Frontier Communications formerly Verizon Communications
02.2007 - 06.2009
High School -
Bloomington High School
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