Edna Robles
DeKalb
Summary
Mortgage Processing Specialist with extensive experience in loan processing and compliance. Skilled in managing high-volume pipelines and implementing process improvements that enhance efficiency and client satisfaction. Recognized for meticulous attention to detail in ensuring accuracy and adherence to regulatory guidelines across various loan products.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Loan Processor
Direct Mortgage
DeKalb
01.2024 - 02.2026
- Processed loan applications efficiently and accurately for various mortgage products.
- Reviewed financial documents to verify applicant eligibility and compliance with guidelines.
- Coordinated with underwriters to resolve issues and expedite loan approvals.
Licensed Insurance Agent
Country Financial
Sycamore
01.2023 - 01.2024
- Provided comprehensive insurance solutions, including life, health, property, and casualty coverage.
- Assessed client needs, identified risks, and recommended appropriate policy options to safeguard assets and financial stability.
- Educated clients on policy terms, coverage benefits, and claims processes.
- Achieved and exceeded sales targets while adhering to compliance and state regulatory standards.
Senior Mortgage Loan Processor
Cherry Creek Mortgage
St. Charles
07.2012 - 08.2022
- Managed end-to-end processing of residential and commercial mortgage loans, ensuring full compliance with federal, state, and investor guidelines.
- Reviewed borrower documentation, including income, assets, liabilities, and appraisals, to verify accuracy and completeness prior to underwriting.
- Coordinated with underwriters, loan officers, title companies, and closing agents to ensure timely loan closings.
- Managed monthly pipeline of 40 loans, consistently meeting strict deadlines while ensuring accuracy and quality.
- Implemented process improvements that enhanced efficiency, reduced errors, and elevated customer experience.
Education
High School Diploma -
Sycamore High School
Sycamore, IL01-2004
Skills
- Loan processing compliance
- Loan program expertise
- Mortgage Product Knowledge
- Mortgage guidelines knowledge
- Regulatory adherence
- Risk assessment review
- File documentation management
- Loan software proficiency
- Client lender management
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
Languages
- Spanish, Fluent
- English, Fluent
Certification
- Property & Casualty Producer License – Illinois Department of Insurance (IDOI)Issued: 10/2023
Timeline
Senior Loan Processor
Direct Mortgage
01.2024 - 02.2026
Licensed Insurance Agent
Country Financial
01.2023 - 01.2024
Senior Mortgage Loan Processor
Cherry Creek Mortgage
07.2012 - 08.2022
High School Diploma -
Sycamore High School