Edmond Flowers
Peoria
Summary
I have a reputation for solving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Proven track record of reversing customer pain points. Team player and an enthusiastic go-getter.
Experienced energy specialist with a strong focus on delivering impactful solutions in the energy sector. Skilled in energy efficiency analysis, renewable energy technologies, and regulatory compliance. Valued team collaborator with proven ability to adapt to changing project requirements and drive results. Known for reliability, effective communication, and strategic problem-solving.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Energy Consultant
Sunrun
Peoria, IL
05.2022 - Current
- Canvass ideal homes for solar and backup power via D2D.
- Conduct in-house presentation to help homeowners under solar and address their energy needs.
- Collaborated with cross-functional teams to design customized solar energy systems for residential clients.
- Provided expert guidance on renewable energy incentives and financing options to enhance customer engagement.
- Mentored junior consultants, fostering skill development in energy analysis and customer interaction techniques.
- Team trainings and coordinated workshops.
Bank Branch Manager II
Wells Fargo
Galesburg, IL
07.2014 - Current
- Energetically coach and develop a team of 3 bankers that execute all sales activities; establish and achieve sales goals through effective sales management techniques. Recruit, train, and mentor staff.
- Routinely meet with Service Manager/Asst. Branch Manager to ensure tellers are promoting a customer- centric experience from start to finish of every interaction, by helping customer identify goals and develop solutions that cultivated strong relationships with customers.
- Strategically plan monthly meetings with direct staff and partners that focused on retaining and attracting new business
- Coordinated community events that were company sponsored.
District Training Manager
Advance America
Galesburg, IL
12.2004 - 07.2014
- Directed training and retraining of employees, resulting in reduced turnover, company performance and district wide growth
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Managed P&L ensuring that my district budget was met each month.
Outside Sales Route Manager
Rent-A-Center
Springfield, IL
11.2003 - 12.2004
- Worked with customers that were not credit worthy to understand requirements and provide exceptional customer service and product knowledge.
- Sales and delivery of furniture and appliances
- Called on past due lease agreements to arrange extensions on delinquent accounts.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Exceeded monthly sales goal on by an average of 30% each month.
Education
Associate of Science - Fire Science Technology
Illinois Central College
East Peoria, IL2002
High School Diploma - undefined
Woodruff High School
Peoria, IL1999
Skills
- Well organized
- Exceptional leadership skills
- Self-Motivated
- Ability to drive, motivate and inspire others
- Result driven
- Intently focused on placing customer and company goals at center of it all
Certification
Board member of the NAACP.
Current member of the United Way.
Timeline
Energy Consultant
Sunrun
05.2022 - Current
Bank Branch Manager II
Wells Fargo
07.2014 - Current
District Training Manager
Advance America
12.2004 - 07.2014
Outside Sales Route Manager
Rent-A-Center
11.2003 - 12.2004
High School Diploma - undefined
Woodruff High School
Associate of Science - Fire Science Technology
Illinois Central College