Summary
Overview
Work History
Education
Skills
Timeline
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EDITH GONZALEZ

‎
Arlington Heights,IL

Summary

Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.

Overview

5
5
years of professional experience
2
2
Languages

Work History

Sales Manager

Luxottica Retail
04.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Assistant Manager

Windsor
03.2021 - 04.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Analyzed sales data to identify trends and adjust inventory orders accordingly.
  • Developed marketing strategies to attract new customers, increasing foot traffic.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Server

Longhorn Steakhouse
01.2021 - 07.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Associate of Applied Science - Marketing

Harper College
Palatine, IL
05-2026

High School Diploma -

Maine West High School
Des Plaines, IL
05.2022

Skills

Client relationship management

Sales reporting

Product knowledge

KPI tracking

Marketing strategy

Positive and upbeat

Resolution-oriented

Decisive

Sales planning

Timeline

Sales Manager

Luxottica Retail
04.2024 - Current

Assistant Manager

Windsor
03.2021 - 04.2024

Server

Longhorn Steakhouse
01.2021 - 07.2022

Associate of Applied Science - Marketing

Harper College

High School Diploma -

Maine West High School

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EDITH GONZALEZ‎