EBONI DAVIS
Urbana
Summary
Results-oriented professional skilled in communication, organization, and problem-solving. Delivers high-quality support in fast-paced environments, effectively managing multiple priorities. Collaborates with diverse teams and quickly adapts to new systems, ensuring positive outcomes and reliability in all tasks.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
Carle Hospital
Urbana
09.2018 - Current
- Assist patients with daily living activities and safe mobility using proper equipment and techniques.
- Monitor patients continuously to prevent falls and ensure safety.
- Document patient disposition in EPIC and promptly report behavioral changes.
- Assisted patients with daily living activities and personal care needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient rooms and common areas.
Certified Medical Assistant - Emergency
Carle Hospital
Urbana
02.2026 - 05.2026
- Room patient and obtain chief complaints, vital signs, and complete medication reconciliation.
- Provide patient education using approved materials under RN or provider direction.
- Perform venipuncture and collect laboratory specimens.
- Suture non-cosmetic wounds and remove sutures from well-healed wounds under provider supervision.
- Administer medications per provider orders.
- Assist Emergency Department providers with direct patient care within scope of practice.
- Perform EKG's, ear irrigation, vision screenings, dressing changes, splinting, point-of-care testing, and specimen collection.
- Train and onboard new clinical staff.
- Emergency department providing comprehensive medical services.
Certified Medical Assistant - Gynecology Clinic
Carle Hospital
Urbana
08.2024 - 11.2025
- Collect and document patient medical, family, and social histories; perform medication reconciliation.
- Manage patient communications via telephone, ensuring accuracy and compliance with policies.
- Administer vaccinations and provide patient instructions per provider direction.
- Assist providers with procedures, specimen collection, and equipment handling.
- Maintain supply inventory and department-specific competencies.
Founder
E&J Cleaning Company
Champaign
01.2023 - 12.2024
- Founded and managed a residential cleaning business, providing high-quality cleaning services to clients.
- Developed and maintained strong client relationships, resulting in repeat business and customer referrals.
- Scheduled appointments, managed calendars, and coordinated services for multiple clients.
- Managed marketing efforts through social media and word-of-mouth advertising to grow business.
- Handled all business operations, including invoicing, budgeting, and payment collection.
- Maintained accurate business records, contracts, and customer information.
- A residential cleaning business providing high-quality cleaning services.
Unit Clerk
Rosecrance
Champaign
05.2022 - 08.2023
- Maintained accurate medical records, admissions, and discharges in patient software.
- Conducted weekly chart reviews, ensured documentation compliance, and prepared reports.
- Provided administrative support for inpatient units and nursing staff.
- A behavioral health organization providing treatment and support.
Inpatient Care Coordination Assistant III
Carle Hospital
Urbana
11.2017 - 09.2022
- Support professional staff with database maintenance, reporting, and patient care planning.
- Coordinate transitional conferences and follow-up appointments.
- Communicated with community agencies, physicians, and pharmacies to support patient care.
- Coordinated patient appointments and managed scheduling systems effectively.
- Assisted healthcare teams with administrative tasks and documentation processes.
- Facilitated communication between departments to enhance workflow efficiency.
Inpatient Rehab Case Assistant
Carle Hospital
Urbana
01.2022 - 04.2022
- Collaborated with social workers to create discharge plans and facilitate smooth transitions.
- Managed nursing home placements, referrals, and authorizations.
- Scheduled follow-up appointments and arranged patient transportation.
Advocate Supervisor
Courage Connection
Champaign
02.2016 - 11.2017
- Managed client advocate schedules and ensured 24/7 coverage for the domestic violence hotline.
- Provided direct client services and led public awareness initiatives.
- Produced monthly shelter activity reports and facilitated staff meetings.
- An organization providing support for domestic violence survivors.
Resident Office Manager
Courage Connection
Champaign
10.2014 - 02.2016
- Managed office operations, communications, and client intake.
- Coordinated resident activities, supervised volunteers, and ensured compliance with shelter policies.
Case Manager II
Courage Connection
Champaign
04.2012 - 10.2014
- Delivered crisis intervention, referrals, and counseling to residents.
- Maintained client records and ensured safety/security compliance.
Recovery Advocate
Community Elements
Champaign
10.2011 - 04.2012
- Supported clients in recovery through care coordination and crisis intervention.
- Documented services, escorted clients to activities, and modeled positive recovery behaviors.
- An organization providing support for individuals in recovery.
Shelter Monitor
Salvation Army
Champaign
06.2010 - 10.2011
- Delivered case management services, facilitated client goal-setting, and connected clients to essential resources.
- Ensured adherence to safety, security, and documentation standards to maintain a secure shelter environment.
- Provided shelter and support services to clients.
Education
MBA -
DeVry University
Lisle, ILBachelor of Science - Technical Management
DeVry University
Lisle, ILAssociate of Arts - Social Work
Parkland College
Champaign, ILSkills
- Patient care
- Vital signs monitoring
- Medical documentation
- Training and onboarding
- Project management
- Data analysis
- Team collaboration
- Customer service
Certification
- Certified Medical Assistant (CMA), 09/24
- Basic Life Support (CPR), 09/24
- Crisis Prevention Intervention (CPI), 02/20
- Medical Terminology, 06/18
- Domestic Violence Training (40 hours), 04/12
Professional Title
Motivated and adaptable professional with strong communication, organization, and problem-solving skills. Experienced in providing high-quality support in fast-paced environments while managing multiple priorities with accuracy and professionalism. Proven ability to collaborate with diverse teams, learn new systems quickly, and maintain a positive and dependable approach to work. Committed to contributing to organizational success through excellent service and a strong work ethic.
Timeline
Certified Medical Assistant - Emergency
Carle Hospital
02.2026 - 05.2026
Certified Medical Assistant - Gynecology Clinic
Carle Hospital
08.2024 - 11.2025
Founder
E&J Cleaning Company
01.2023 - 12.2024
Unit Clerk
Rosecrance
05.2022 - 08.2023
Inpatient Rehab Case Assistant
Carle Hospital
01.2022 - 04.2022
Patient Care Assistant
Carle Hospital
09.2018 - Current
Inpatient Care Coordination Assistant III
Carle Hospital
11.2017 - 09.2022
Advocate Supervisor
Courage Connection
02.2016 - 11.2017
Resident Office Manager
Courage Connection
10.2014 - 02.2016
Case Manager II
Courage Connection
04.2012 - 10.2014
Recovery Advocate
Community Elements
10.2011 - 04.2012
Shelter Monitor
Salvation Army
06.2010 - 10.2011
MBA -
DeVry University
Bachelor of Science - Technical Management
DeVry University
Associate of Arts - Social Work
Parkland College