Sabri Dadevski
Schiller Park,IL
Summary
At Dash Autowerks, as President/Manager/Auto Mechanic, I spearheaded initiatives that significantly enhanced customer satisfaction and operational efficiency. My leadership fostered a culture of accountability and continuous improvement, while my expertise in vehicle diagnostics and repairs ensured high-quality service. Skilled in operations management and customer service, I successfully managed crises and drove productivity, achieving notable improvements in performance and service quality.
Overview
15
15
years of professional experience
Work History
President / Manager / Auto Mechanic
Dash Autowerks
01.2010 - 01.2025
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
- Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
- Maintained vehicle records by recording service and repairs.
- Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
- Built strong relationships with customers through clear communication of repair needs and expected completion times.
- Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
- Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
- Purchased parts and supplies to manage inventorying stock.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Repaired and replaced worn and damaged components.
- Ensured timely completion of projects by closely tracking progress against deadlines and adjusting resources as needed.
- Supervised and managed shop operations and tasks.
- Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
- Inspected vehicles to identify and document repair needs.
- Collaborated with insurance adjusters to negotiate fair estimates for customers, ensuring accurate compensation for damages sustained.
Education
No Degree -
DePaul University
Chicago, ILHigh School Diploma -
Maine South High School
Park Ridge, IL06-2007
Skills
- Customer service
- Time management
- Preventive Maintenance
- Vehicle inspections
- Documentation and reporting
- Operations management
- Project management
- Complex Problem-solving
- Parts replacement
- Staff training and development
- Service scheduling
- Workforce management
Timeline
President / Manager / Auto Mechanic
Dash Autowerks
01.2010 - 01.2025
No Degree -
DePaul University
High School Diploma -
Maine South High School
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