I am originally from Bulgaria and moved to the United States in 2018 to chase my luck and the American DreamI am adventures by nature, love traveling, snowboarding, cruises and my dog I like spending time outdoors with family and friends
Dzhulia Emilova
Buffalo Grove
Summary
Accounting Manager with excellent client oversight, issue resolution, and relationship-building expertise. Managing multiple large accounts and exceeding sales targets. Excelled in customer relationship management and analytical thinking, enhancing client satisfaction and streamlining billing processes. Skilled in bookkeeping and collaboration, demonstrating a significant improvement in account retention and revenue growth.
Overview
7
7
years of professional experience
Work History
Account Manager
Capital Depot Inc
04.2021 - Current
- Manage the company's largest account portfolio, generating over $25 million in monthly revenue. Comprehend clients' objectives and requirements, cultivate new business from existing clients, and proactively pursue new sales opportunities. Handle client complaints and provide effective solutions.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Accounts Receivable Analyst
Silvicom Inc.
09.2019 - 03.2021
- Monitoring company’s billing and debt collection processes, ensuring that the company receives payments for goods and services. Creating financial reports and AR aging and metrics reports. Maintaining documentation for audits and compliance reporting.
- Participated in the month-end close process, ensuring accurate reporting of accounts receivable balances and timely submission of data for financial statements.
Accounting Assistant
Geneva Lakes Freight Services
02.2018 - 08.2019
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Organizing and maintaining bookkeeping processes. Administering payroll and related communications. Preparing, distributing, and tracking invoices. Reconciling incoming and outgoing funds
Education
Bachelor - Accounting
University of Ecomonics
05.2014
Skills
- Proficient in accounting
- Expertise in customer relationship management
- Skilled in customer service management
- Demonstrates excellent collaboration and teamwork abilities
- Strong time management skills
- Proficient in soft skills
- Effective decision-making abilities
- Adept in analytical and critical thinking
- Strong communication abilities
- Exceptional problem-solving and organizational skills
- Proficient in Microsoft Office Suite
- Ability to manage multiple accounts efficiently and meet tight deadlines
Interests
Timeline
Account Manager
Capital Depot Inc
04.2021 - Current
Accounts Receivable Analyst
Silvicom Inc.
09.2019 - 03.2021
Accounting Assistant
Geneva Lakes Freight Services
02.2018 - 08.2019
Bachelor - Accounting
University of Ecomonics
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