Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dzemka Tubic

Glenview

Summary

Dynamic Store Manager with a proven track record at SCRUBS OUTLET, excelling in customer service and retail inventory management. Successfully trained and mentored staff, enhancing team performance and boosting sales revenue through strategic marketing initiatives. Recognized for problem-solving abilities and fostering strong customer relationships in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Store Manager

SCRUBS OUTLET
04.2016 - 03.2021
  • Oversaw daily store operations, ensuring high standards of customer service and operational efficiency.
  • Managed inventory control processes, optimizing stock levels to meet customer demand effectively.
  • Trained and mentored staff, fostering a collaborative environment that enhanced team performance.
  • Developed and implemented marketing strategies to increase foot traffic and boost sales revenue.
  • Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.

Receiving Associate

DB Schenker
05.2012 - 01.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Education

GED -

Roosevelt High School
Chicago, IL
01-2006

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store opening and closing
  • Friendly and positive
  • Retail inventory management
  • Cash management
  • Shift scheduling
  • Employee training
  • Supply ordering
  • Staff supervision
  • Employee scheduling
  • Relationship building and management

Languages

Bosnian
Full Professional

Timeline

Store Manager

SCRUBS OUTLET
04.2016 - 03.2021

Receiving Associate

DB Schenker
05.2012 - 01.2016

GED -

Roosevelt High School

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Dzemka Tubic