Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

DYLAN TROCHE

Joliet

Summary

Motivated Individual seeking an opportunity to gain experience in an entry-level communications position.

Overview

5
5
years of professional experience

Work History

Sales Operations Analyst

CJ America
03.2023 - Current
  • Enabled sales operations to run smoothly through effective management of department's workflows and processes, along with timely invoicing.
  • Enhanced team productivity by developing comprehensive sales reports and performance metrics analysis.
  • Increased revenue generation with the development of targeted pricing strategies based on industry benchmarks and competitor analyses.
  • Gathered, organized and analyzed data, resolved discrepancies, and modeled information.
  • Daily Manage and ensure customer service with 40+ Accounts including multiple locations per customer.

Barista/Shift Supervisor

Starbucks
09.2021 - 01.2023
  • Ensure orders were made to exceed criteria times for the district
  • Give breaks to baristas according to the schedule
  • Count registers
  • Ensure quality customer service
  • Led a team of 4 during peak hours

Clerk/Hazmat Responder

UPS
10.2019 - 09.2021
  • Customer Service for walk-in customers and delivering their packages
  • Organize and delegate smaller packages into their specific outgoing areas
  • Ensure trailers met standards and were on time for drivers
  • Hazmat Responder Certified
  • Clean up the area after the shift

Education

Bachelor of Arts - Communication Studies: Advocacy and Public Communication

Northern Illinois University
DeKalb, IL
12-2022

Skills

  • Verbal and written communication
  • Leadership Experience
  • Collaborative mindset
  • Critical thinking
  • Problem solving
  • Time Management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Operations Analyst

CJ America
03.2023 - Current

Barista/Shift Supervisor

Starbucks
09.2021 - 01.2023

Clerk/Hazmat Responder

UPS
10.2019 - 09.2021

Bachelor of Arts - Communication Studies: Advocacy and Public Communication

Northern Illinois University

Similar Profiles

CREATE PROFILE
DYLAN TROCHE