Summary
Overview
Work History
Education
Skills
Timeline
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Dylan Swank

Gillespie

Summary

Dynamic and results-oriented professional with extensive experience in retail environments, including a notable tenure at Moto Mart. Excelled in cash handling and management, fostering customer relationships to boost repeat business. Demonstrated exceptional team collaboration and problem-solving abilities, significantly enhancing customer satisfaction and sales efficiency.

Overview

4
4
years of professional experience

Work History

Cashier

Moto Mart
06.2024 - Current
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Processed refunds and exchanges in accordance with company policy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Sales Floor Associate

Walmart
10.2020 - 09.2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built productive relationships with customers to establish trust, rapport and increase satisfaction.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

High School Diploma -

Gillespie High School
Gillespie, IL
06-2021

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Cash drawer balancing
  • Cash handling and management
  • Credit card processing
  • Team collaboration
  • Point-of-sale system operation
  • ID verification
  • Liquor law compliance

Timeline

Cashier

Moto Mart
06.2024 - Current

Sales Floor Associate

Walmart
10.2020 - 09.2021

High School Diploma -

Gillespie High School

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Dylan Swank