Dylan Ramirez
Carol Stream
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
3
3
years of professional experience
Work History
Account Executive
Image Systems & Business Solutions
12.2024 - Current
- Designed projects based on specific client cases
- Prescribed programs by using reports based off the companies current usage and environment
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
Account Executive
Total Quality Logistics Inc.
03.2024 - 12.2024
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Customer Service Representative
Shipco Transport
08.2022 - 02.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
Associate
GNC
11.2021 - 06.2022
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Education
High School Diploma -
Glenbard North
Carol Stream, IL06-2022
Skills
- Operations
- Order management
- Business service management
- Strong presentation skills
- CRM software expertise
- Account management
Timeline
Account Executive
Image Systems & Business Solutions
12.2024 - Current
Account Executive
Total Quality Logistics Inc.
03.2024 - 12.2024
Customer Service Representative
Shipco Transport
08.2022 - 02.2024
Associate
GNC
11.2021 - 06.2022
High School Diploma -
Glenbard North
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