Dwight Smith
Caseyville,IL
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
AutoZone
Belleville, IL
02.2024 - Current
- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Customer service and sales, including commercial accounts.
- Conducted inventory management tasks, maintaining stock levels and loss prevention.
- Trained new staff, sales techniques, and operational procedures to ensure competency.
Overnight Stocker
Wal-Mart
Collinsville, IL
04.2022 - 10.2023
- Stocked shelves efficiently to ensure product availability and organization.
- Conducted inventory counts to maintain accurate stock levels and minimize discrepancies.
- Collaborated with team members to improve workflow and enhance stocking processes.
Parts Sales Manager
AutoZone
Belleville, IL
02.2021 - 02.2022
- Customer service and sales occasionally including commercial accounts.
- Management of parts including: locating, ordering, stocking, and inventory management.
- Opening/Closing of business.
Service Writer / Tech Support / Customer Service
Bessinger's Automotive
Pacific, MO
2001 - 2003
- Assessed customer needs to recommend appropriate automotive services, repairs, and estimates.
- Managed service schedules to ensure timely completion of vehicle maintenance and repairs.
- Coordinated communication between technicians and customers, providing updates on repair progress..
- Maintained computer network, performed hardware and software updates, maintained system backups
Tech Support
Autotech Service
Belleville, IL
1999 - 2001
- Network installation and setup.
- Maintained multiple small business networks.
- Application specific software training.
- Troubleshooting of R.O. Writer software and bug reporting.
Education
GED -
Southwestern Illinois College
Belleville, ILAssociate of Applied Science - Electronics (Incomplete)
Southwestern Illinois College
Belleville, ILSkills
- Problem-solving
- Customer service
- Retail operations
- Inventory control
- Store organization
- Store opening and closing
- Staff supervision
- Stock management
Timeline
Assistant Store Manager
AutoZone
02.2024 - Current
Overnight Stocker
Wal-Mart
04.2022 - 10.2023
Parts Sales Manager
AutoZone
02.2021 - 02.2022
Service Writer / Tech Support / Customer Service
Bessinger's Automotive
2001 - 2003
Tech Support
Autotech Service
1999 - 2001
GED -
Southwestern Illinois College
Associate of Applied Science - Electronics (Incomplete)
Southwestern Illinois College