Dwayne Williams
Oswego
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Class A CDL Delivery Driver
Sysco Central Illinois
11.2024 - Current
- Manages efficient unloading of freight, inspects merchandise, and documents customer concerns for supervisor.
- Completed deliveries on-schedule by planning good routes and efficiently completing transfers.
- Cultivated positive relationships with clients, addressing their concerns and providing exceptional customer service during each interaction.
- Performed thorough pre-trip inspections to identify potential mechanical issues and address them before hitting the road. As well as post-trips.
Class A CDL Delivery Driver
Performance Food Group
02.2024 - 09.2024
- Drove to customers according to route schedules and delivered product to designated storage areas.
- Scanned and performed damage Control Checks on all items.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Delivery Driver
Dania Furniture
10.2022 - 10.2023
- Inspected delivery vehicles and ensured the safety and security of entire delivery process including loading product.
- Delivered high quality product via 26ft box truck to customers' homes providing friendly, courteous and efficient furniture assembly and repairs.
- Contacted customers to confirm delivery details via phone, email and text.
- Maintained high standards of cleanliness and maintenance within the working environment.
Department Manager
Walmart
03.2022 - 10.2022
- Provided supervision and development opportunities for associates by hiring, training, and mentoring.
- Assigned duties and communicated expectations consistently and effectively.
- Reviewed and evaluated Profit & Loss statements and developed action plans to minimize shrink.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Order Picker
HD Supply
04.2019 - 05.2021
- Sorted picked cases onto pallets at shipping dock according to shipping destinations.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
Warehouse Lead
Flying Foods Group
02.2013 - 10.2016
- Maintained warehouse inventory to keep up with production demand.
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
CDL Class A -
160 Driving Academy
11-2024
High School Diploma -
Westinghouse Career Academy
01.2003
Skills
- CDL Class A
- Management/Supervisor Experience
- Box Truck Driver Experience
- Certified Forklift Operator
Timeline
Class A CDL Delivery Driver
Sysco Central Illinois
11.2024 - Current
Class A CDL Delivery Driver
Performance Food Group
02.2024 - 09.2024
Delivery Driver
Dania Furniture
10.2022 - 10.2023
Department Manager
Walmart
03.2022 - 10.2022
Order Picker
HD Supply
04.2019 - 05.2021
Warehouse Lead
Flying Foods Group
02.2013 - 10.2016
CDL Class A -
160 Driving Academy
High School Diploma -
Westinghouse Career Academy
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