Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dwayne Lopez

Aurora

Summary

At Party City, I excelled as a Sales Associate, leveraging my strong customer service and cash handling skills to enhance store operations and customer satisfaction. I effectively built lasting customer relationships, significantly contributing to repeat business through persuasive selling and problem-solving abilities. My proactive approach in organizing merchandise and managing financial transactions underscored my commitment to teamwork and operational efficiency.

Overview

1
1
year of professional experience

Work History

Sales Associate

Party City
07.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

No Degree - High School

Metea Valley
Aurora,il
07-2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Cash handling
  • Cash register operation

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Party City
07.2024 - 01.2025

No Degree - High School

Metea Valley

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Dwayne Lopez