Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DuWade Moses

Hazel Crest

Summary

Professional with strong background in residential support services. Skilled in crisis intervention, conflict resolution, and case management. Adept at fostering team collaboration and adapting to changing needs. Reliable, results-driven, and focused on delivering impactful outcomes in client support and community integration.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Residential Case Manager

Envision Unlimited
09.2024 - Current
  • Facilitate daily groups focusing on skill development in areas such as to goal setting, communication, anger management, social skills and much more.
  • Conduct comprehensive assessments to develop individualized treatment plans
  • Maintain accurate documentation of client interactions, ensuring compliance with regulatory requirements.
  • Advocate for client needs within the agency and broader community, securing necessary resources and accommodations.
  • Conduct safety inspections on company van before facilitating weekly outings in community with clients to help promote social skills
  • Promot a positive residential atmosphere by modeling respectful behavior and fostering a culture of mutual support among clients.

Outreach Engagement Specialist

Envision Unlimited
- 03.2023
  • Pulled referrals from assessment team and went into the psychiatric hospital to assess whether the potential member was a good fit for the FDDP Program. Made engagement within five (5) State business days following DMH notification of the SMHRF admission. Built a rapport with facility staff to facilitate SMHRF consumer access and engagement/outreach services. Provided literature on the Rapid Re-Integration program and relevant services and support available to encourage them to explore community-based settings and diversion options that would support a safe and successful diversion. Assisted the potential Member to obtain benefits, such as Snap, Social Security Card, State ID Birth Certificate and a free RTA Bus Pass.

Mental Health Care Home Manager

Envision Unlimited
08.2016 - 08.2022
  • Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
  • Documented maintenance requests, conducted inspections, and managed emergency equipment checks for 5 locations.
  • Oversaw budgeting and expense tracking, maintaining financial stability within the household.
  • Assisted in meal planning and preparation, catering to dietary preferences and nutritional needs.
  • Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness
  • Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.

Education

Bachelor of Science Degree - Interdisciplinary Studies in Business & Religion

Liberty University
Lynchburg, Virgina
01.2020

Skills

  • Mental health assessment
  • Behavioral support
  • Time management
  • Documentation and reporting
  • Relationship building
  • Client advocacy
  • Treatment Planning

Certification

  • Qualified Intellectual Disabilities Professional (QIDP), Envision Unlimited, Chicago, IL
  • IM+CANS (Illinois Medicaid CANS) [Lifespan] Certificate’s Verification Code 38d986
  • IM+CAT (Illinois Medicaid CAT) [Lifespan] Certificate’s Verification Code 38d986
  • Harold Washington College, Chicago IL – Certificate in Addiction Studies, 2016

Timeline

Residential Case Manager

Envision Unlimited
09.2024 - Current

Mental Health Care Home Manager

Envision Unlimited
08.2016 - 08.2022

Outreach Engagement Specialist

Envision Unlimited
- 03.2023

Bachelor of Science Degree - Interdisciplinary Studies in Business & Religion

Liberty University
DuWade Moses