Summary
Overview
Work History
Education
Skills
Timeline
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Dustin Wright

Danville

Summary

Dedicated Freight Broker with 22 years of experience. Successful at detailed scheduling, adapting routes to changing conditions and closely monitoring market changes. Adept at contract development and account management. Efficient agent with demonstrated success in coordinating and managing transport goods. Skilled in using transportation management systems and logistics software with strong knowledge of customs regulations and compliance requirements. Team-oriented and committed to improving efficiency.

Overview

19
19
years of professional experience

Work History

Freight Broker

Sky Businesses LLC
03.2005 - 02.2024
  • Increased client satisfaction by efficiently managing and resolving freight-related issues.
  • Streamlined operations for improved delivery times through effective communication with carriers and clients.
  • Negotiated competitive rates with carriers, resulting in cost savings for customers.
  • Developed strong relationships with carriers and shippers, fostering trust and loyalty.
  • Implemented innovative tracking systems to ensure timely and accurate shipment updates for clients.
  • Maintained compliance with federal regulations by closely monitoring carrier performance and maintaining accurate documentation.
  • Coordinated shipments, ensuring seamless transportation from origin to destination points.
  • Reduced errors in shipping documentation by implementing a thorough review process before submission.
  • Enhanced customer retention rates by providing exceptional service and addressing concerns proactively.
  • Expanded the company''s network of reliable carriers, improving overall operational efficiency.
  • Collaborated with sales teams to identify new business opportunities and grow existing accounts.
  • Optimized routing options, minimizing transit times and reducing costs for customers.
  • Managed high-volume orders while maintaining strict attention to detail and accuracy in all transactions.
  • Provided ongoing training and support to team members, elevating the overall level of expertise within the organization.
  • Conducted market research to stay informed on industry trends and competitor offerings, enabling strategic decision-making processes.
  • Implemented new software tools that streamlined workflow processes, leading to increased productivity among staff members.
  • Served as a liaison between clients, carriers, and internal departments to ensure clear communication throughout the entire shipment lifecycle.
  • Maximized profitability by effectively balancing cargo capacity utilization among various modes of transport.
  • Secured repeat business through consistently meeting or exceeding client expectations regarding both pricing and delivery times.
  • Monitored market and negotiated rates based on trends.
  • Tracked shipments and trucks out on deliveries.
  • Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
  • Verified and noted count and condition of cargo received.
  • Coordinated insurance coverage for goods and packages.
  • Contacted existing customers to update accounts and confirm deals.
  • Planned routes for various shipments according to special events, customer needs and weather.

Education

High School Diploma -

Denison Job Corps Center
Denison, IA
02.1999

Skills

  • Operational Efficiency
  • Performance Goals
  • Rate Negotiations
  • Market Trend Analysis
  • Account Management
  • SAP Warehouse Systems

Timeline

Freight Broker

Sky Businesses LLC
03.2005 - 02.2024

High School Diploma -

Denison Job Corps Center

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Dustin Wright