Experienced with supervising correctional staff and ensuring security protocols. Utilizes leadership and conflict resolution to maintain order within facilities. Track record of efficient crisis management and effective team coordination.
Overview
19
19
years of professional experience
Work History
Correctional Sergeant
Illinois Department Of Corrections
09.2021 - Current
Enhanced facility safety by conducting regular security checks and monitoring individual in custody activities.
Supervised 25-50 employees and performance of tasks and managed 500-800 offenders.
Inspected housing cells/units and directed teams completing in-depth searches for contraband or damage.
Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
Resolved issues and disputes between individuals in custody professionally and respectfully.
Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
Monitored and confirmed compliance with safety standards and regulations.
Improved staff performance by providing training and guidance on institutional policies and best practices.
Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
Responded to emergency situations and provided first aid following facility guidelines.
Correctional Officer
Illinois Department Of Corrections
06.2012 - 08.2021
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells/housing units of individuals in custody to identify and confiscate contraband and other prohibited items.
Maintained individual in custody safety through vigilant monitoring of behavior and swift intervention during conflicts.
Observed and supervised individuals in custody throughout visits, meal time, recreation, phone calls, etc.
Escorted individuals in custody to and from cells, court, hospitals, and medical appointments.
Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
Reduced instances of contraband by thoroughly searching individuals in custody, cells, and common areas.
Shift Manager
Linders Ltd.
09.2007 - 05.2012
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Coached crew members to optimize performance and motivate toward more efficient work.
Excelled in every store position and regularly backed up front-line staff.
Conducted all inventory and purchases.
Crew Member
Linders Ltd.
09.2006 - 08.2007
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Kept food preparation area, equipment, and utensils clean and sanitary.
Promoted a positive work environment through effective communication and teamwork among staff members.
Education
No Degree - Criminal Justice
Lake Land College
Mattoon, IL
12-2027
Skills
Conflict resolution
Regulatory compliance
Crisis management
Incident reporting
Team leadership
Employee training
Effective communication
De-escalation techniques
Emergency response
Policy enforcement
Staff supervision
Timeline
Correctional Sergeant
Illinois Department Of Corrections
09.2021 - Current
Correctional Officer
Illinois Department Of Corrections
06.2012 - 08.2021
Shift Manager
Linders Ltd.
09.2007 - 05.2012
Crew Member
Linders Ltd.
09.2006 - 08.2007
No Degree - Criminal Justice
Lake Land College
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