Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Miller Eye Center
Rockford, IL
04.2023 - Current
Greeted and assisted patients, ensuring a welcoming environment and addressing inquiries promptly.
Maintained accurate patient records using electronic health record systems for improved data management.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Handled cash transactions and maintained sales and payments records accurately.
Bar Manager
Onyx Bar And Grill
Machesney Park, IL
07.2019 - 08.2023
Oversaw daily bar operations, ensuring compliance with health and safety regulations.
Managed inventory levels, optimizing stock control and minimizing waste.
Developed creative cocktail menus, enhancing customer experience and satisfaction.
Trained and mentored staff on mixology techniques and customer service best practices.
Education
High School Diploma -
Jefferson High School
Rockford, IL
05-2014
Skills
Organization skills
Time management
Telephone skills
Data entry
Customer/Client relations
Administrative support
Effective Team Collaborator
Certification
Certified Bar Manager, through Onyx Bar & Grill- 08/22/2025