Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Office Applications
Generic

Dulce Hernandez

Rockford

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist

Miller Eye Center
Rockford, IL
04.2023 - Current
  • Greeted and assisted patients, ensuring a welcoming environment and addressing inquiries promptly.
  • Maintained accurate patient records using electronic health record systems for improved data management.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.

Bar Manager

Onyx Bar And Grill
Machesney Park, IL
07.2019 - 08.2023
  • Oversaw daily bar operations, ensuring compliance with health and safety regulations.
  • Managed inventory levels, optimizing stock control and minimizing waste.
  • Developed creative cocktail menus, enhancing customer experience and satisfaction.
  • Trained and mentored staff on mixology techniques and customer service best practices.

Education

High School Diploma -

Jefferson High School
Rockford, IL
05-2014

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Administrative support
  • Effective Team Collaborator

Certification

  • Certified Bar Manager, through Onyx Bar & Grill- 08/22/2025

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Receptionist

Miller Eye Center
04.2023 - Current

Bar Manager

Onyx Bar And Grill
07.2019 - 08.2023

High School Diploma -

Jefferson High School

Office Applications

  • Nextech
  • Intellechart
  • Toast systems
  • EasgleSoft
  • Microsoft office
Dulce Hernandez