Dragan Berber
Chicago
Summary
Dynamic event operations professional with extensive experience at Marriott International, Inc. Proven expertise in inventory management and stock replenishment, enhancing service efficiency. Recognized for initiative-taking in streamlining processes and fostering strong client relationships, ensuring exceptional event execution and guest satisfaction. Committed to maintaining high standards of cleanliness and safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Banquet Barporter
Marriott International, Inc.
09.2015 - Current
- Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
- Maintained cleanliness of bar storage areas, adhering to hygiene and safety standards.
- Collaborated with team members to streamline service processes, enhancing overall guest experience.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported smooth operations by setting up and breaking down workstations at the beginning and end of each shift.
- Upheld company standards for quality service by consistently meeting expectations in cleanliness, timeliness, and professionalism.
Event Operations Supervisor
Marriott International, Inc.
05.2013 - Current
- Assisted in coordinating event logistics and scheduling tasks for successful execution.
- Supported team in setup and breakdown of events, ensuring seamless transitions.
- Partnered with other departments to provided excellent service for clients and guests
- Maintained inventory of event materials, ensuring availability for upcoming functions.
- Provided on-site support, addressing attendee inquiries and resolving issues promptly.
- Participated in post-event evaluations, gathering feedback to enhance future operations.
- Proactively addressed client concerns or requests throughout the planning process, fostering trust and strengthening partnerships.
- Maintained accurate inventory records for all event-related equipment, ensuring prompt reordering when necessary and reducing supply costs.
- Collaborated with vendors to secure necessary supplies and services for events.
Banquet Steward
Marriott International, Inc.
09.2012 - 05.2013
- Ensured banquet setup and breakdown where completed, ensuring timely service delivery and adherence to client specifications.
- Coordinated with kitchen and service teams to facilitate seamless food service during events.
- Streamlined the setup and breakdown process for efficient event execution, reducing turnaround time between functions.
- Upheld strict hygiene standards throughout the preparation and service process, ensuring a safe dining environment for all attendees.
Education
High School Diploma -
Dragi Popovic School
SerbiaSkills
- Heavy lifting
- Inventory Management
- Stock replenishment
- Initiative-taking
Certification
Bassett
Food Handlers
Languages
Serbian
Native or Bilingual
Timeline
Banquet Barporter
Marriott International, Inc.
09.2015 - Current
Event Operations Supervisor
Marriott International, Inc.
05.2013 - Current
Banquet Steward
Marriott International, Inc.
09.2012 - 05.2013
High School Diploma -
Dragi Popovic School