Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Douglas Heard Jr

Richton Park

Summary

Dedicated worker with a passion for applied mechanics, known for quickly grasping new concepts and thriving in fast-paced, hands-on environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Problem Solver

Amazon Fulfillment Center
07.2023 - Current
  • Collaborates with coworkers to support strategic problem resolution.
  • Analyzes issues and implements effective solutions.
  • Identifies root causes to prioritize actions and prevent recurrence.

Slam Operator

Amazon Fulfillment Center
07.2023 - Current
  • Labels and sorts products for delivery.
  • Trains new operators and follows safety protocols.
  • Operates production machinery and performs process adjustments.
  • Collaborates with teammates to meet productivity goals.

Flow Desk Process Assistant

Amazon Fulfillment Center
10.2022 - 07.2023
  • Measured machine speeds and temperatures and made adjustments to maintain optimal performance.
  • Cleared obstructions from production areas to ensure safety.
  • Communicated with clients regarding product issues to make appropriate adjustments.

Process Guide

Amazon Fulfillment Center
08.2019 - 10.2022
  • Performed general maintenance and warehouse organization.
  • Operated pallet jacks and handled merchandise placement.
  • Maintained cleanliness and order across facility operations.

Education

Associates of Applied Science - Automotive Technology

Prairie State College
Chicago Heights, IL
05.2025

Computer Management Info Systems

Southern Illinois University of Edwardsville
Edwardsville, IL
07.2019

High School Diploma - undefined

Thornton Fractional North High School
Calumet City, IL
05.2016

Skills

  • Currently training in Automotive Diagnostics and Repair
  • Proficient in Windows 10/11, Microsoft Word, PowerPoint, and Excel
  • Strong manual dexterity and mechanical aptitude
  • Excellent written and verbal communication skills

Certification

  • AUTOMOTIVE ENGINES SPECIALIST Prairie State College, March 2024
  • AUTOMOTIVE DRIVABILITY SPECIALIST Prairie State College, September 2024
  • AUTOMOTIVE BRAKES SPECIALIST Prairie State College, Expected 2025

Timeline

Problem Solver

Amazon Fulfillment Center
07.2023 - Current

Slam Operator

Amazon Fulfillment Center
07.2023 - Current

Flow Desk Process Assistant

Amazon Fulfillment Center
10.2022 - 07.2023

Process Guide

Amazon Fulfillment Center
08.2019 - 10.2022

Computer Management Info Systems

Southern Illinois University of Edwardsville

High School Diploma - undefined

Thornton Fractional North High School

Associates of Applied Science - Automotive Technology

Prairie State College

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Douglas Heard Jr