Summary
Overview
Work History
Education
Skills
Timeline
Generic

Douglas Cathcart

Jerseyville

Summary

Capable professional experienced in helping users correct problems with computer systems, mobile devices, and peripheral equipment. Knowledgeable about usability and security concerns. Comfortable working alone to successfully investigate and troubleshoot problems.

Overview

6
6
years of professional experience
2009
2009
years of post-secondary education

Work History

IT Technician

Savvytechusa
Jerseyville
03.2019 - 06.2025
  • Installed and configured hardware and software for various user needs.
  • Diagnosed and resolved technical issues for clients efficiently.
  • Provided training and support to users on system functionalities.
  • Troubleshot system issues related to network connectivity, software installation and configuration, printing.

Education

Jersey Comm High School
Jerseyville, IL

Skills

  • Hardware installation
  • Network troubleshooting
  • Software configuration
  • System diagnostics

Timeline

IT Technician

Savvytechusa
03.2019 - 06.2025

Jersey Comm High School
Douglas Cathcart