Dorreall Willis-Lemon

Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy

• Operated vehicles and equipment to transport packages and mail pieces with 0 error.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.

• Administered medication as directed by physician with 0 error.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, and dental care.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.

• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
• Recorded status and duties completed in logbooks for management with 100% accuracy.

• Restocked and organized merchandise in 5+ front lanes.
• Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring with 100% accuracy.
• Processed refunds and exchanges in accordance with company policy.