Dontavion O'Neal
Rockford
Summary
Dynamic and results-driven professional with extensive experience in assembly line operations at Hennig Inc. Proven ability to enhance productivity through attention to detail and effective teamwork. Skilled in forklift operation and material handling, consistently ensuring safety compliance while training new employees to uphold high standards.
Experienced with operating and maintaining assembly line equipment, ensuring smooth production processes. Utilizes problem-solving skills to address technical issues and improve efficiency. Track record of effective teamwork and adherence to safety protocols, contributing to successful project outcomes.
Overview
12
12
years of professional experience
Work History
Assembly Line Production Worker
Hennig Inc.
07.2024 - Current
- Operated assembly line machinery to produce quality products efficiently.
- Followed safety protocols to maintain a safe working environment.
- Collaborated with team members to meet daily production targets.
- Conducted quality checks on finished products for compliance with standards.
- Adapted quickly to new processes and changes in production schedules.
- Maintained cleanliness and organization of work area to enhance productivity.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
Forklift Operator
Powertrain
09.2023 - 07.2024
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted daily inspections of forklift equipment to ensure safety and compliance standards.
- Loaded and unloaded materials from trucks, maintaining accurate inventory records.
- Collaborated with team members to optimize workflow and reduce downtime during operations.
- Implemented best practices in material handling to enhance operational efficiency and safety.
- Assisted in training new operators on safe forklift operation practices and procedures.
Sales Associate
Mobil Gas Station
03.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate inventory levels through regular stock checks and ordering supplies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new employees on operational procedures and customer interaction techniques.
Concrete Laborer
Mid-states Concrete Industies
05.2022 - 08.2023
- Operated heavy machinery for concrete mixing and pouring tasks.
- Assisted in formwork installation and removal to ensure structural integrity.
- Maintained clean job sites by removing debris and ensuring safety compliance.
- Supported team in executing concrete finishing techniques for quality surfaces.
- Monitored material inventory levels to ensure timely project completion.
- Trained new employees on safety protocols and operational procedures.
Transportation Associate
Amazon
05.2020 - 01.2022
- Coordinated logistics to ensure timely delivery of packages across designated routes.
- Operated various material handling equipment to support efficient warehouse operations.
- Collaborated with team members to optimize loading processes and minimize delays.
- Monitored inventory levels and reported discrepancies to maintain stock accuracy.
- Implemented safety protocols, ensuring compliance with company standards and regulations.
- Analyzed workflow patterns to identify areas for process improvement and increased productivity.
Supervisor
Pinnacle Logistics
06.2019 - 04.2020
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members to enhance productivity and performance.
- Implemented process improvements to streamline workflows and reduce downtime.
- Coordinated scheduling and resource allocation for optimal operational efficiency.
Customer Service Representative
Servicom
03.2018 - 09.2019
- Resolved customer inquiries through effective communication and problem-solving strategies.
- Streamlined ticket resolution processes, enhancing overall customer satisfaction rates.
- Trained new team members on company policies and customer service protocols.
- Facilitated communication between departments to ensure timely resolution of issues.
Assembly Line Worker
Magna
02.2019 - 05.2019
- Monitored inventory levels of components to ensure uninterrupted production flow.
- Assisted in troubleshooting equipment issues, minimizing operational disruptions.
- Implemented process improvements resulting in enhanced productivity and reduced waste.
- Maintained a clean and organized work area to promote safety compliance.
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
Assembly Line Worker
Adient
12.2018 - 01.2019
- Operated assembly line machinery to ensure consistent product quality and efficiency.
- Conducted quality inspections to identify defects and maintain production standards.
- Collaborated with team members to optimize workflow and reduce downtime.
- Trained new employees on assembly procedures and safety protocols.
Warehouse Worker
Lowes Distribution Center
10.2017 - 02.2018
- Operated forklifts to transport materials efficiently within warehouse environment.
- Received and inspected incoming shipments for quality and accuracy.
- Organized inventory using barcode scanning systems to ensure accurate stock levels.
- Assisted in training new employees on safety protocols and operational procedures.
Customer Service Representative
Alorica
05.2016 - 09.2017
- Implemented feedback mechanisms to improve service quality and operational efficiency.
- Analyzed customer interactions to identify trends and recommend process improvements.
- Led initiatives to enhance training materials, resulting in improved staff performance.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Associate
Citi Trends
11.2013 - 10.2016
- Implemented promotional displays to enhance product visibility and drive sales.
- Assisted in maintaining cleanliness and organization of the sales floor and service areas.
- Collaborated with team members to optimize workflow during peak hours for improved service delivery.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Guilford High School
Rockford, IL05-2013
Skills
- Assembly line operation
- Forklift operation
- Material handling
- Customer service skills
- Blueprint reading
- Attention to detail
- Power tool usage
- Assembly and production
Timeline
Assembly Line Production Worker
Hennig Inc.
07.2024 - Current
Forklift Operator
Powertrain
09.2023 - 07.2024
Sales Associate
Mobil Gas Station
03.2023 - 01.2024
Concrete Laborer
Mid-states Concrete Industies
05.2022 - 08.2023
Transportation Associate
Amazon
05.2020 - 01.2022
Supervisor
Pinnacle Logistics
06.2019 - 04.2020
Assembly Line Worker
Magna
02.2019 - 05.2019
Assembly Line Worker
Adient
12.2018 - 01.2019
Customer Service Representative
Servicom
03.2018 - 09.2019
Warehouse Worker
Lowes Distribution Center
10.2017 - 02.2018
Customer Service Representative
Alorica
05.2016 - 09.2017
Sales Associate
Citi Trends
11.2013 - 10.2016
High School Diploma -
Guilford High School