Summary
Overview
Work History
Education
Skills
Timeline
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Donovan Walker

Wood River

Summary

Dynamic and goal-oriented professional with extensive experience at Sam's Club, excelling in customer service and sales. Proven ability to build rapport and negotiate effectively, enhancing customer satisfaction. Skilled in tire management and automotive services, consistently achieving operational efficiency and fostering positive client relationships.

Overview

8
8
years of professional experience

Work History

Senior Tire Technician

Sam's Club
10.2021 - Current
  • Responded to customer requests for products, services, and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained and managed tire and hardware inventory with regular stock assessments.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.

Automotive Sales Consultant

Dream Nissan Midwest
02.2024 - 07.2024
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Answered telephone and email inquiries from potential customers.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Responded to customer enquiries via telephone and email.

Senior Automotive Technician

Valvoline
12.2019 - 10.2021
  • Greeted customers and answered questions about oil changes and other services.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Kept shop areas neat, clean, and free of safety hazards.

Warehouse Worker

Walgreen's Distribution Center
11.2017 - 11.2019
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Maintained clean, orderly work environment free of hazards.

Education

Computer And Information Sciences

Bellevue University
Bellevue, NE
02-2028

Skills

  • Goal oriented
  • Sales presentations
  • Building rapport
  • Customer service
  • Verbal and written communication
  • Goal setting
  • Relationship building
  • Sales and marketing
  • Negotiation strengths

Timeline

Automotive Sales Consultant

Dream Nissan Midwest
02.2024 - 07.2024

Senior Tire Technician

Sam's Club
10.2021 - Current

Senior Automotive Technician

Valvoline
12.2019 - 10.2021

Warehouse Worker

Walgreen's Distribution Center
11.2017 - 11.2019

Computer And Information Sciences

Bellevue University

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Donovan Walker