Donny Johnson
Chicago
Summary
Disciplined and solutions-driven Data
Center Technician with a strong foundation in infrastructure safety, compliance auditing, and hardware diagnostics. Brings over a decade of experience in high-stakes environments-from railroad inspection to airport logistics-paired with recent IT and GRC training focused on risk management and systems integrity. Skilled in rack-and-stack operations, server maintenance, and incident response, with a proven ability to thrive in night shift roles and adapt to dynamic workloads. Known for precision, reliability, and a methodical approach to troubleshooting, backed by a commitment to continuous learning in cybersecurity and data operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Track Inspector
Union Pacific
Chicago
09.2008 - Current
- Maintained accurate records of all inspection activities carried out during each shift.
- Attended training sessions as part of ongoing professional development initiatives.
- Kept abreast of changing industry regulations governing the operation of railway networks across the country.
- Measured rail profile using sophisticated surveying tools in order to assess its suitability for use by trains.
- Worked collaboratively with colleagues from other departments in order to resolve complex issues relating to tracks.
- Responded promptly to emergency call-outs when required, assessing the situation quickly and accurately.
- Conducted regular inspections of railway infrastructure including bridges, tunnels and embankments.
- Investigated reports of track instability or subsidence, determining the cause and taking remedial action where necessary.
MPS Agent /Data Center Tech
DHL Express
Chicago
11.2014 - 01.2022
- Maintained accurate records of client interactions and transactions.
- Responded promptly to customer inquiries and complaints in a professional manner.
- Followed established procedures for processing returns, exchanges, refunds while maintaining high levels of accuracy.
- Performed administrative tasks such as data entry, filing paperwork, updating databases and preparing reports.
- Utilized computer systems for tracking, information gathering and and or troubleshooting.
Education
Cybersecurity/GRC
Baxter Clewis Academic
Associate of Science - Computational Science
Triton College
River Grove, ILHigh School Diploma -
Steinmetz High School
Chicago, ILSkills
- Track inspection
- Rail profiling
- Surveying tools
- Infrastructure assessment
- Regulatory compliance
- Data management
- Quality assurance
- Safety protocols
- Team collaboration
- Problem solving
- Attention to detail
- Effective communication
- Track inspection expertise
- Equipment maintenance
- Network troubleshooting
- Data entry
- Customer service
- Technical support
- Conflict resolution
- Hardware maintenance
- Maintenance and repairs
- Security protocols
- Computer hardware troubleshooting
- IT support
- Operating systems
- Cybersecurity measures
Certification
- Google cybersecurity certification
- Certificate GRC
Personal Information
Timeline
MPS Agent /Data Center Tech
DHL Express
11.2014 - 01.2022
Track Inspector
Union Pacific
09.2008 - Current
Cybersecurity/GRC
Baxter Clewis Academic
Associate of Science - Computational Science
Triton College
High School Diploma -
Steinmetz High School