Donnisha Robinson
Chicago
Summary
Diligent professional successful at increasing sales, controlling costs and improving productivity. Highly organized and reliable with a fun and upbeat nature.
Customer-oriented Mixologist with experience in both restaurant and sales settings, driven to provide guests with exceptional service and genuine hospitality. Trained mixologist with a wide range of cocktails, from classics, and original recipes to craft beer and Italian wine. Dedicated to ensuring beverage operations meet customer needs while growing revenues and maximizing profits. Seeking to leverage background into an integral role with a progressive organization.
Friendly professional experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail.
Overview
3
3
years of professional experience
Work History
Mixologist
Sunrise Cafe And Cabins
Calumet City
11.2024 - Current
- Monitored customer consumption to ensure responsible drinking habits were followed.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Kept up to date on current industry trends and news.
- Demonstrated a thorough knowledge of spirits, beer, wine, mixers, garnishes, and other beverage ingredients.
- Used POS system to input orders, create checks and issue receipts.
- Ordered liquor, beer, wine, glassware, ice, napkins, straws and other supplies needed for the bar.
- Conducted inventory of supplies and restocked as needed.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Handled complaints from guests in a professional manner.
- Managed opening, closing duties including setting up, breaking down the bar area.
- Exceeded customer satisfaction by finding creative solutions to problems.
Lead Bartender
Island vybes
Chicago
09.2022 - Current
- Completed regular bar inventories and daily requisition sheets.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Bartender
Pablos cafe
Dolton
05.2023 - 11.2024
- Completed regular bar inventories and daily requisition sheets.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collected and organized daily till totals and tips.
Education
High School Diploma -
Hammond High School
Hammond IN06-2013
Skills
- Inventory management
- Cocktail creation
- Point of Sale
- Drink preparation
- Customers service
- Team collaboration
- Menu planning
- Problem solving
- Time management
- Food service
- Allergy awareness
- Monitoring alcohol consumption
- Garnishing techniques
- Monitor alcohol service
- Memory retention
- Cleanliness maintenance
- Fast learner
- Food service management
- Safe alcohol service
- Health codes compliance
- Bartending license
Timeline
Mixologist
Sunrise Cafe And Cabins
11.2024 - Current
Bartender
Pablos cafe
05.2023 - 11.2024
Lead Bartender
Island vybes
09.2022 - Current
High School Diploma -
Hammond High School