Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Donna Stevenson

Goreville,Illinois

Summary

Proven track record of excellence in fast-paced environments, demonstrated at JTA as a FedEx Ground team member. Skilled in navigation and time management, with a strong foundation in customer service and teamwork. Known for a friendly attitude and meticulous attention to detail, consistently delivering results and exceeding employer expectations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

36
36
years of professional experience

Work History

CDL Delivery Driver

JTA
01.2022 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Driver

Rides Mass Transit District
01.2015 - 10.2021
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Clerk

WPS Health Insurance
02.1990 - 08.2025
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
  • Optimized office space usage, arranging workstations to maximize productivity.
  • Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.

Education

High School Diploma -

Goreville High School
Goreville, IL
05-1993

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Organization and time management
  • Decision-making

Accomplishments

  • Documented and resolved loading which led to leaving the terminal faster and safe.
  • Supervised team of 10 staff members.
  • Resolved product issue through consumer testing.

Interests

  • Playing Sports
  • Kayaking
  • Participate in pickleball and Softball, as recreational activities to maintain physical fitness
  • Volunteering
  • Gardening
  • I participate in a variety of outdoor recreational activities
  • Hiking
  • Camping
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips

Timeline

CDL Delivery Driver

JTA
01.2022 - 12.2024

Driver

Rides Mass Transit District
01.2015 - 10.2021

Clerk

WPS Health Insurance
02.1990 - 08.2025

High School Diploma -

Goreville High School

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Donna Stevenson