Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Donna Morgan

Woodridge

Summary

Skilled in customer service and maintaining a positive and energetic atmosphere. Flexible, hard worker ready to learn and contribute. Experienced and charismatic, passionate about creating a great experience for clients. Gifted at working with all types of customers and learning new skills very quickly. Looking for a new role where I can learn new skills and gain experience.

Overview

7
7
years of professional experience

Work History

Cocktail Server

Elite Casino Resorts
09.2024 - Current
  • Maintained customer satisfaction with timely table check-ins to assess beverage needs.
  • Communicated with guests to record orders and assess needs.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

HOST

Bakers Square
01.2022 - 12.2024
  • Greeted and welcomed guests, providing excellent customer service.
  • Managed reservations and seating arrangements, ensuring smooth flow of service.
  • Communicated effectively with team members to coordinate guest needs and expectations.

CASHIER/ FLOOR ASSOCIATE

Michaels
08.2018 - 08.2021
  • Assisted with purchases, locating items and signing up for rewards program.
  • Operated cash register, collected payments and provided accurate change.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Education

Bachelor of Arts - Criminology, Criminal Justice, Psychology, Sociology

Southern Illinois University Carbondale
Carbondale, IL
08-2025

HIGH SCHOOL DIPLOMA - undefined

Downers Grove South
Downers Grove, IL
01.2020

Skills

  • Time Management
  • POS Systems
  • Quick Learning
  • Customer Service
  • Sales
  • Problem-solving
  • Communication
  • Accurate cash handling
  • Bar terminology
  • Order accuracy
  • Efficient multitasking

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cocktail Server

Elite Casino Resorts
09.2024 - Current

HOST

Bakers Square
01.2022 - 12.2024

CASHIER/ FLOOR ASSOCIATE

Michaels
08.2018 - 08.2021

HIGH SCHOOL DIPLOMA - undefined

Downers Grove South

Bachelor of Arts - Criminology, Criminal Justice, Psychology, Sociology

Southern Illinois University Carbondale

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Donna Morgan