Donna Krueger
Norridge
Summary
Dynamic professional with proven success in sales coordination and client relations at Shapes Supply. Skilled in process optimization and inventory management, fostering strong team collaboration and effective communication. Expertise in ERP systems enhances operational efficiency, ensuring timely delivery and high customer satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Coordinator/Operations
Shapes Supply
Arlington Heights
01.2021 - 01.2025
- Coordinate sales activities, manage customer orders, and oversee delivery/installation schedules
- Serve as a liaison between clients and sales team, preparing sales and purchase orders
- Track customer orders to ensure accurate processing and timely delivery
- Maintain detailed records of sales activities, customer interactions, and order histories
- Monitor inventory levels to meet customer demand and coordinate with sales team and clients
- Manage office supplies, utilities, and administrative functions to support daily operations
Service Manager
Stratus Unlimited
Rolling Meadows
01.2018 - 01.2021
- Supervise service operations, ensuring customer satisfaction and efficient repair processes
- Communicate with Project Managers to coordinate service delivery and customer satisfaction
- Reviewed nightly site photos to monitor ongoing projects within assigned areas
- Generated purchase orders for repair services and materials, tracking progress until completion
- Scheduled warranty work and prepared close-out documents
- Utilize ERP Spotlight and Microsoft 360 for daily operational management
Teacher
Kensington School
Elmhurst
01.2017 - 01.2018
- Implemented project-based curriculum to foster student engagement and development
- Designed and delivered curriculum integrating art, science, math and motor skills
- Supervised children’s activities, ensuring safety and well-being
- Facilitated a positive learning environment to support student growth
Medical Assistant
North Suburban Family Medicine
01.2016 - 01.2017
- Measure and record vital signs, performed electrocardiograms and venipunctures
- Administer vaccinations and immunizations according to schedule
- Documented patient medical histories in EMR system, ensuring accuracy and confidentiality
Education
National Certification - Medical Assisting
Lincoln Technologies
Melrose Park01.2015
Associate of Applied Science - early childhood education and teaching support
Triton College
River Grove, IL01.2005
Skills
- Sales coordination and operations management
- Inventory control and monitoring
- Client relations and account management
- Process optimization and improvement
- Project management and workflow coordination
- Documentation and records management
- Effective communication and problem solving
- Team collaboration and building
- Customer engagement and support
- ERP systems proficiency
- Sales coordination
- Order management
- Inventory monitoring
Timeline
Sales Coordinator/Operations
Shapes Supply
01.2021 - 01.2025
Service Manager
Stratus Unlimited
01.2018 - 01.2021
Teacher
Kensington School
01.2017 - 01.2018
Medical Assistant
North Suburban Family Medicine
01.2016 - 01.2017
National Certification - Medical Assisting
Lincoln Technologies
Associate of Applied Science - early childhood education and teaching support
Triton College
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