Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donna Eckert

Palatine

Summary

Dynamic Account Manager with extensive experience at DSP Insurance Services, specializing in quoting and managing diverse insurance policies. Proven ability to enhance customer satisfaction through effective communication and agency management systems. Skilled in navigating carrier websites, ensuring seamless policy changes, and delivering exceptional service to clients.

Overview

24
24
years of professional experience

Work History

Account Manager

DSP Insurance Services
03.2012 - 04.2025

Quoted new and renewal home, auto, boats, motorcycle, and RV's for clients.


Took calls from current client for changes to policies, and answer questions they may have.


Keyed changes into carrier web-sites. Worked with several carriers


Worked from home over the past five years.

Account Manager

American Westbook Insurance
06.2001 - 02.2012

Quoted new and renewal home, auto, boats, motorcycle's, and RV's.


Answered calls from clients to take changes and questions regarding there policies.


Keyed changed into carrier web-sites.







Education

Property & Casualty, Life Accident And Health

Property And Casualty Licensing
Arlington Heights, IL
11-1986

General Studies

Palatine High School
Palatine, IL
06-1980

Skills

  • Account Manager
  • Customer Services
  • Carrier Web-Sites
  • Agency management systems
  • Quoting Systems

Timeline

Account Manager

DSP Insurance Services
03.2012 - 04.2025

Account Manager

American Westbook Insurance
06.2001 - 02.2012

Property & Casualty, Life Accident And Health

Property And Casualty Licensing

General Studies

Palatine High School

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Donna Eckert