Donna Byrd
Granite City
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Ben Hur Construction
03.2023 - Current
- Supported daily office operations by managing schedules and coordinating meetings.
- Assisted in maintaining filing systems to ensure efficient document retrieval.
- Handled incoming communications, directing inquiries to appropriate personnel.
- Contributed to project coordination by tracking deadlines and deliverables.
- Utilized office software for data entry and report generation, enhancing productivity.
- Maintained inventory of office supplies, ensuring availability for team needs.
- Collaborated with team members to streamline processes and improve workflow efficiency.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Administrative Assistant
Gallagher Bassett Services Inc.
07.2016 - 02.2023
- Prepared and processed correspondence, reports, and documents with attention to detail.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
High School Diploma - Business And Art
Granite City High School North
Granite City, ILSkills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
Timeline
Administrative Assistant
Ben Hur Construction
03.2023 - Current
Administrative Assistant
Gallagher Bassett Services Inc.
07.2016 - 02.2023
High School Diploma - Business And Art
Granite City High School North