Donelle McDonald
Chicago
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
16
16
years of professional experience
2001
2001
years of post-secondary education
Work History
Dockworker
Randstad
Chicago
08.2025 - Current
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Transferred materials between loading docks, warehouses, storage yards, and vehicles.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
- Cleaned and maintained work area regularly including sweeping floors, wiping down machines.
- Received incoming shipments and compared the contents to invoices or orders.
- Utilized scanners to track the movement of goods through the supply chain system.
- Communicated with supervisors and coworkers regarding any changes in work assignments or schedules.
- Packed boxes and stock using organizational guidelines.
Delivery Driver
DoorDash
Chicago
07.2025 - Current
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Notified customers of delays to decrease calls to support.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
Driver
Lyft
Chicago
07.2025 - Current
- Maintained vehicle cleanliness and ensured proper functioning of equipment.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Picked up clients from specific locations to transport and drop off at destinations.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Inspected vehicles for mechanical items and safety issues prior to operating them.
Cook
Advocate Lutheran General Hospital
Chicago
09.2017 - 05.2025
- Prepared ingredients and meals according to standardized recipes and menu specifications.
- Maintained cleanliness and organization of kitchen work areas and equipment.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Collaborated with team members to ensure timely meal preparation and service.
- Followed food safety guidelines to prevent contamination and ensure quality standards.
- Operated kitchen equipment such as grills, ovens, and fryers safely and efficiently.
- Communicated effectively with front-of-house staff regarding meal service timing and needs.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cook
First Class Workforce Solutions
Chicago
02.2016 - 09.2017
- Prepared ingredients and meals according to standardized recipes and menu specifications.
- Maintained cleanliness and organization of kitchen work areas and equipment.
- Communicated effectively with front-of-house staff regarding meal service timing and needs.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Followed established procedures and requirements for safe food handling, storage and service.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Resolved customer complaints regarding food quality or services provided.
Security Officer
ABM Security
Chicago
02.2010 - 06.2016
- Monitored premises to ensure safety and security of all personnel.
- Conducted regular patrols to detect and prevent suspicious activities.
- Responded promptly to alarms and emergency situations as they arose.
- Prepared detailed reports on incidents and safety violations for management review.
- Collaborated with law enforcement during investigations of security breaches.
- Assisted in training new security staff on protocols and procedures.
- Operated surveillance equipment to monitor activity across facility grounds.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Safe Serve Management Certificate - Cooking
Kennedy King College
Chicago, IL 09.2022 - 05.2023
Associate of Applied Science - Welding
Ivy Tech Community College of Indiana
East Chicago, IN 09.2013 - 06.2015
Prologue Alternative Highschool
Chicago , IlSkills
- Cargo sorting
- Shipment tracking
- Equipment operation
- Inventory management
- Package handling
- Delivery scheduling
- Effective communication
- Problem solving
- Time management
- Team collaboration
- Safety awareness
- Loading and unloading
- Warehouse safety
- Shipping and receiving
- Labeling and boxing
- Self motivation
- Teamwork
- Relationship building
- Physical strength and stamina
- Quality assessment and assurance
Timeline
Dockworker
Randstad
08.2025 - Current
Delivery Driver
DoorDash
07.2025 - Current
Driver
Lyft
07.2025 - Current
Safe Serve Management Certificate - Cooking
Kennedy King College
09.2022 - 05.2023
Cook
Advocate Lutheran General Hospital
09.2017 - 05.2025
Cook
First Class Workforce Solutions
02.2016 - 09.2017
Associate of Applied Science - Welding
Ivy Tech Community College of Indiana
09.2013 - 06.2015
Security Officer
ABM Security
02.2010 - 06.2016
Prologue Alternative Highschool