Donald I. Reiner
Grayslake
Summary
Seeking a dynamic career opportunity within an organization that fosters growth and development in business, automotive finance, sales, and supervision. Leveraging expertise and experience to drive success and contribute positively to the team. Passionate about delivering exceptional results and exceeding expectations in a fast-paced, competitive environment. Committed to continuous learning and professional advancement for long-term career goals.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Process Engineer
Volkswagen Credit
03.2021 - Current
- Leading process design reviews with the business
- Developing concepts
- Problem solving using CI tools (IBM blueworks Live, UIPATH platform)
- Worked with the analytics team to provide accurate reporting on process improvement metrics and cost-based analysis.
- Lead automations from beginning to end.
- Drive process as well as strategic Operational Excellence initiatives to produce higher customer satisfaction, cost reduction opportunities.
Process Analyst
Volkswagen Credit
01.2020 - 03.2021
- Responsible for taking VCI from process maturity level 0 to process maturity level 3
- Identified all critical process to be aligned with Risk
- Process mapping in BlueWorks live.
- Lead contact for Originations and PQM
- Running sprint session
- Responsible for overall project health and project management
- Lead for PQM on SCT sprints and the Funding task force
Credit Specialist
Volkswagen Credit
08.2018 - 01.2020
- Analyze individual credit applications and provide an assessment of the applicant's credit risk.
- Oversee and setup of the credit shadow process.
- Sign off on applications that are over credit analyst authority.
- Oversee and maintain the schedule
- Part of the Auto Decision team.
- Lean change agent program
Credit Analyst
Volkswagen Credit
03.2015 - 08.2018
- Analyze individual credit applications and provide an assessment of the applicant's credit risk.
- Respond to all dealership inquiries in a timely and consistent manner.
- Demonstrates a willingness to listen to dealers' opposing viewpoints with an even disposition.
- Answer a high volume of incoming telephone calls while maintaining Service Center Standards for telephone etiquette.
Funding Auditor
Volkswagen Credit
12.2013 - 03.2015
- Audit the contract documentation for compliance & completeness. Ensures that contract structure & dealership advance is consistent with credit approval.
- Communicate with dealers to resolve funding issues.
- Analyze contract terms verifying Federal Regulation compliance & state specific tax law accuracy.
- Identify repetitive discrepancies to train dealership personnel in the preparation of a complete funding package.
- Analyze contract structure assigning correct marketing program to ensure correct Dealer reserve payment &/or subvention billing.
Project Manager
Atlantic Equipment Specialists, Inc.
06.2009 - 02.2013
- Presented initial design and layout presentation for client approval
- Established job costing by accounting for fabrication, installation, and equipment cost, to ensure maximum profit is obtained
- Held weekly job meetings with installation department and General Contractors
- Followed-up with clients to make sure accounts receivable is timely and updated
- Responsible for initiating accounts and ensuring the return of current client base
- Inspected final product to ensure product fabrication meets client expectations
Director of Elections
Northumberland County
11.2008 - 06.2009
- Reported all candidate financial declarations to the Department of State
- Monitored and directed entire election process
- Created election ballot and provide final approval
- Ensured all candidates maintain compliance of voting laws
- Managed all polling locations and installation of needed equipment
- Provided necessary instruction and training for all polling officials
Fiscal Manager
Northumberland County
04.2008 - 11.2008
- Developed and maintained County and State budgets for two departments
- Reviewed all revenue, expense, and general ledger reports to ensure accuracy
- Maintained accurate ledgers for all accounts
- Paid all monthly bills for two departments
Education
Bachelor of Science - Business, Minor in Accounting
Mansfield University
Mansfield, PASkills
- Microsoft Suite
- IBM Blue works live
- DSource
- LeasePak
- Fiserv
- Blueworks live
Certification
Certified Lean Change Agent. Knowledge of robotics process automation. Knowledge of BlueWorks live. ADKAR model for change management. Knowledge of Document Understanding
Timeline
Business Process Engineer
Volkswagen Credit
03.2021 - Current
Process Analyst
Volkswagen Credit
01.2020 - 03.2021
Credit Specialist
Volkswagen Credit
08.2018 - 01.2020
Credit Analyst
Volkswagen Credit
03.2015 - 08.2018
Funding Auditor
Volkswagen Credit
12.2013 - 03.2015
Project Manager
Atlantic Equipment Specialists, Inc.
06.2009 - 02.2013
Director of Elections
Northumberland County
11.2008 - 06.2009
Fiscal Manager
Northumberland County
04.2008 - 11.2008
Bachelor of Science - Business, Minor in Accounting
Mansfield University
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