Summary
Overview
Work History
Education
Skills
Timeline
Generic

Don Davis

Chicago

Summary

With over 20 years in security and customer service, adeptly led teams at Metro One Loss Prevention, enhancing site safety and customer engagement. Skilled in CCTV monitoring and policy implementation, my leadership significantly reduced incidents. Excel in team supervision and site coordination, demonstrating exceptional customer service and operational protocol adherence.

Overview

21
21
years of professional experience

Work History

Site Supervisor

Metro One Loss Prevention
06.2022 - Current
  • Trained new team members on site policies and procedures.
  • Maintained records and logs of work performed and materials and equipment used.
  • Worked with personnel and managers to meet strict timelines.
  • Collaborated directly with clients to achieve project objectives.

Delivery Driver

Domino's Pizza
02.2016 - 02.2021

Executed pizza delivery routes in OakPark with a focus on excellent customer engagement.

Security Officer Supervisor

Rush Oak Park Hospital
09.2010 - Current
  • Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
  • Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.

Driver

Belmont Village Senior Living
09.2019 - 02.2022
  • Managed travel operations by accompanying elderly to healthcare visits.and delivering packages throughout the facility

Security Concierge

M Fort
02.2021 - 01.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Security Officer

Securitas Security Services USA
02.2004 - 02.2010
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Handled questions related to operational protocols, maintaining high standards of service quality.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.

Education

N/a - Business

Malcom X College
4600 W Jackson Blvd Chicago IL
04.2012

Skills

  • Team supervision providing great customer service, and team leadership
  • Site coordination providing policy and procedure

    Site safety monitoring cctv and with over 20 year of experience in security and customer service

Timeline

Site Supervisor

Metro One Loss Prevention
06.2022 - Current

Security Concierge

M Fort
02.2021 - 01.2022

Driver

Belmont Village Senior Living
09.2019 - 02.2022

Delivery Driver

Domino's Pizza
02.2016 - 02.2021

Security Officer Supervisor

Rush Oak Park Hospital
09.2010 - Current

Security Officer

Securitas Security Services USA
02.2004 - 02.2010

N/a - Business

Malcom X College
Don Davis