Summary
Overview
Work History
Education
Skills
Timeline
Licenses
Generic

Dominique Witherspoon

Glenwood

Summary

Dynamic leader with clinical and leadership experience in both healthcare and community settings. Skilled in GI reprocessing, high-level disinfection, process reviews, and staff education. Proven ability to implement infection control protocols, conduct audits, and deliver customer-focused training. Strong communicator with a passion for creating safer environments through evidence-based practices.

Overview

10
10
years of professional experience

Work History

Director of Customer Experience and Health

Zahra's Playland
09.2023 - Current
  • Managed and optimized customer engagement strategies to drive open play and private party sales
  • Oversaw health and safety protocols in a high-traffic children’s play environment, ensuring adherence to hygiene standards aligned with CDC guidance
  • Trained and supervised staff on proper sanitation procedures and customer service best practices
  • Implemented cleaning protocols that reduced contamination risk and increased customer trust and satisfaction
  • Led community outreach and marketing campaigns, resulting in increased attendance and repeat business

Infection Preventionist

Northwestern Memorial Hospital
08.2021 - 09.2023
  • Led infection prevention efforts across multiple departments, ensuring alignment with CDC, APIC, and AORN guidelines to reduce healthcare-associated infections (HAIs)
  • Collaborated with sterile processing and endoscopy departments to assess and improve high-level disinfection and reprocessing workflows, especially for GI scopes
  • Conducted on-site process reviews and audits of reprocessing practices, identifying compliance gaps and implementing corrective action plans
  • Delivered staff education and competency training on infection control protocols, including best practices for cleaning, disinfecting, and reprocessing reusable medical devices
  • Partnered with clinical and support teams to develop standardized operating procedures (SOPs) for endoscope reprocessing and handling
  • Provided consultation on equipment use, environmental cleaning, and engineering controls to minimize infection risk in procedural areas
  • Actively participated in hospital infection prevention committees and served as a clinical resource for staff during regulatory surveys (e.g., Joint Commission, IDPH)
  • Maintained detailed documentation of surveillance findings, policy implementation, and training sessions using internal compliance and tracking systems

Infection Control Practitioner

Loyola University Medical Center
08.2015 - 07.2023
  • Developed and implemented infection control policies to enhance patient safety and compliance.
  • Conducted regular audits of infection control practices, ensuring adherence to regulatory standards.
  • Trained healthcare staff on best practices for infection prevention and control measures.
  • Collaborated with multidisciplinary teams to investigate and manage infection outbreaks effectively.

Education

Masters of Public Health - Health Policy And Administration

University of Illinois At Chicago
Chicago, IL
05-2016

Bachelor of Science - Health Sciences

Chicago State University
Chicago, IL
12-2013

Skills

  • Strategic thinking
  • Data-driven decision making
  • Healthcare-associated infections
  • Infection risk assessment
  • Infection monitoring
  • JCAHO

Timeline

Director of Customer Experience and Health

Zahra's Playland
09.2023 - Current

Infection Preventionist

Northwestern Memorial Hospital
08.2021 - 09.2023

Infection Control Practitioner

Loyola University Medical Center
08.2015 - 07.2023

Masters of Public Health - Health Policy And Administration

University of Illinois At Chicago

Bachelor of Science - Health Sciences

Chicago State University

Licenses

Licensed Practical Nurse 

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Dominique Witherspoon