Dominique Taylor

• Collaborated with maintenance teams to address urgent repair needs, minimizing operational downtime in guest rooms.
• Streamlined daily operations for increased efficiency with the implementation of effective scheduling strategies.
• Developed strong relationships with vendors to secure competitive pricing on necessary housekeeping supplies and equipment purchases.
• Fostered a positive work culture by promoting teamwork and encouraging open communication among staff members.
• Monitored staff performance regularly, providing constructive feedback when necessary for continuous improvement efforts.
• Ensured compliance with industry regulations by conducting regular audits of housekeeping practices and procedures.
• Prioritized tasks according to urgency, ensuring timely completion of projects without sacrificing quality standards.
• Achieved optimal inventory levels by accurately tracking supplies, linen, and equipment usage.
• Ensured a clean and welcoming environment, conducting thorough inspections of all areas within the property.
• Improved guest satisfaction by efficiently addressing and resolving housekeeping concerns and complaints.
• Successfully maintained excellent scores on internal audits by staying up-to-date with best practices in the housekeeping industry.
• Boosted overall hotel ratings in cleanliness categories through consistent attention to detail during room inspections.
• Maintained high-quality service standards through regular communication with guests and other hotel departments.
• Coordinated special projects such as deep cleans or major event preparations while minimizing disruption to guests'' experiences.
• Enhanced team productivity by providing ongoing training and support to housekeeping staff members.
• Implemented safety protocols to ensure a safe working environment for both staff and guests.
• Increased employee performance through effective supervision and training.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Communicated repair needs to maintenance staff.
• Worked with front desk to respond promptly to all guest requests.
• Placed orders for housekeeping supplies and guest toiletries.
• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Completed schedules, shift reports, and other business documentation.

• Oversaw housekeeping staff; facilitated open communication, delivered training and coaching.
• Evaluate performance, address issues promptly, and maintain clear communication channels.
• Achieved high levels of guest satisfaction through stringent inspection processes.
• Distributed staff assignments based on specific requests and operational priorities.
• Distributed necessary supplies to staff at shift commencement, aiding inventory control.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Maintained control over returned items through detailed log entries.
• Enhanced safety measures through consistent implementation of emergency training.
• Adhered to company attendance policies.
• Perform any other job related duties as assigned.

Generated detailed staff assignment boards.

Facilitated interdepartmental communication.

Ensured all guest requests were fulfilled.

Ensured precise ironing and timely delivery of cleaned items.

Ensured comprehensive support for room attendants and their equipment.

Secured necessary materials from multiple suppliers, including Ecolab.

Managed prioritization of room types for the front desk.

Enhanced departmental collaboration through efficient email exchange.

Handled various additional responsibilities.