Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
19
19
years of professional experience
Work History
Receptionist
SWD INC
04.2018 - Current
Oversees paperwork
Assist visitors
RoomPlace C.S.L
07.2014 - 05.2020
Place orders
Process payments
Office management
Senior Advisor Remote
Apple iTunes
12.2015 - 03.2016
Assist other advisors with their customers
Remote
Apple I.T C.S. R
02.2015 - 11.2015
Take inbound calls
Troubleshoot devices over the phone
Homecare aid
Addus Healthcare
05.2012 - 03.2015
Assist clients with their needs in their home
DCFS AID
Help at Home
10.2009 - 05.2012
Conduct Visitations with children and parents
C.S.R
In the swim
05.2009 - 09.2009
Take inbound calls
Place orders
Department Manager
Wal-Mart
05.2007 - 01.2009
Customer service representative
Cashier
Education
High School -
Wheaton North High School
Wheaton, IL
01-2006
Technology Center - undefined
Technology Center of DuPage
Addison, IL
01-2006
Skills
Ability to work well under pressure
Strong organization skills
Customer service
Call center
Data entry
Money transactions
Organization skills
Time management
Telephone skills
Data inputting
Office administration
Administrative support
Community Service
Tutor/Mentor, Worked with bilingual children aging from kindergarten to third grade
Volunteer, Worked at the Community Center with the food pantry and local nursing homes for the elderly and disabled
Relevant Employment
SWD INC, Receptionist, oversees paperwork, and Assist visitors, 04/18/23, current
RoomPlace C.S.L, Office Manager, Place orders, process payments, office management, 07/14/14, 05/20/20
Apple iTunes, Senior Advisor Remote, Assist other advisors with their customers, 12/15/15, 03/16/16
Apple I.T C.S. R, Remote, Take inbound calls, troubleshoot devices over the phone, 02/15/15, 11/15/15
Addus Healthcare, Homecare aid, Assist clients with their needs in their home, 05/12/12, 03/15/15
Help at Home, DCFS AID, Conduct Visitations with children and parents, 10/09/09, 05/12/12
In the swim, C.S.R, Take inbound calls and place orders, 05/09/09, 09/09/09
Wal-Mart, Department Manager, Customer service representative, Cashier, 05/07/07, 01/09/09