Summary
Overview
Work History
Education
Skills
Community Service
Relevant Employment
Timeline
Generic

Dominique Johnson

Darien,IL

Summary

Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.

Overview

19
19
years of professional experience

Work History

Receptionist

SWD INC
04.2018 - Current
  • Oversees paperwork
  • Assist visitors

RoomPlace C.S.L
07.2014 - 05.2020
  • Place orders
  • Process payments
  • Office management

Senior Advisor Remote

Apple iTunes
12.2015 - 03.2016
  • Assist other advisors with their customers

Remote

Apple I.T C.S. R
02.2015 - 11.2015
  • Take inbound calls
  • Troubleshoot devices over the phone

Homecare aid

Addus Healthcare
05.2012 - 03.2015
  • Assist clients with their needs in their home

DCFS AID

Help at Home
10.2009 - 05.2012
  • Conduct Visitations with children and parents

C.S.R

In the swim
05.2009 - 09.2009
  • Take inbound calls
  • Place orders

Department Manager

Wal-Mart
05.2007 - 01.2009
  • Customer service representative
  • Cashier

Education

High School -

Wheaton North High School
Wheaton, IL
01-2006

Technology Center - undefined

Technology Center of DuPage
Addison, IL
01-2006

Skills

  • Ability to work well under pressure
  • Strong organization skills
  • Customer service
  • Call center
  • Data entry
  • Money transactions
  • Organization skills
  • Time management
  • Telephone skills
  • Data inputting
  • Office administration
  • Administrative support

Community Service

  • Tutor/Mentor, Worked with bilingual children aging from kindergarten to third grade
  • Volunteer, Worked at the Community Center with the food pantry and local nursing homes for the elderly and disabled

Relevant Employment

  • SWD INC, Receptionist, oversees paperwork, and Assist visitors, 04/18/23, current
  • RoomPlace C.S.L, Office Manager, Place orders, process payments, office management, 07/14/14, 05/20/20
  • Apple iTunes, Senior Advisor Remote, Assist other advisors with their customers, 12/15/15, 03/16/16
  • Apple I.T C.S. R, Remote, Take inbound calls, troubleshoot devices over the phone, 02/15/15, 11/15/15
  • Addus Healthcare, Homecare aid, Assist clients with their needs in their home, 05/12/12, 03/15/15
  • Help at Home, DCFS AID, Conduct Visitations with children and parents, 10/09/09, 05/12/12
  • In the swim, C.S.R, Take inbound calls and place orders, 05/09/09, 09/09/09
  • Wal-Mart, Department Manager, Customer service representative, Cashier, 05/07/07, 01/09/09

Timeline

Receptionist

SWD INC
04.2018 - Current

Senior Advisor Remote

Apple iTunes
12.2015 - 03.2016

Remote

Apple I.T C.S. R
02.2015 - 11.2015

RoomPlace C.S.L
07.2014 - 05.2020

Homecare aid

Addus Healthcare
05.2012 - 03.2015

DCFS AID

Help at Home
10.2009 - 05.2012

C.S.R

In the swim
05.2009 - 09.2009

Department Manager

Wal-Mart
05.2007 - 01.2009

Technology Center - undefined

Technology Center of DuPage

High School -

Wheaton North High School
Dominique Johnson