Summary
Overview
Work History
Education
Skills
Timeline
Generic

DOMINIQUE CARLOS

Chicago,IL

Summary

Professional Senior Talent Acquisition Leader with 10+ years of experience: driving early career programs, DEI initiatives, implementation of operational continuous improvement, strategizing recruitment sourcing & full cycle processes, candidate experience, executing headcount needs, and talent development. Experienced Talent Acquisition Manager devises strategy and recruitment processes to execute sourcing and recruiting campaigns. Finds and screens candidates and develops corporate policy for talent bench-marking, talent assessment and interviewing policies. Develops and leads strategic initiatives to recruit and select high caliber, professional and diverse workforce that identifies with business culture.

Overview

16
16
years of professional experience

Work History

Head of Talent Acquisition

Sloan
01.2022 - Current
  • Execute full cycle recruiting, sourcing and employment branding content initiatives
  • Early Career Programs Led: Apprenticeship, Internship, and Graduate Development
  • Implemented early career programs by building relationships with universities & identified internal stakeholders to optimize resources
  • Directed large, high performing, international team of: TA specialists, HRBPs, and coordinators
  • Working knowledge of Applicant Tracking Systems (ATS); ability to troubleshoot current modules and drive implementation changes on future ATS projects
  • Directly sourced executive search function and hired into C-Suite
  • Led employment branding initiatives via Glassdoor, Handshake, & Linkedin
  • Conduct Internal & External Market research on candidate attraction trends
  • Reports directly to CHRO on Talent Acquisition strategy, key metric execution, current professional & campus campaigns, and headcount planning
  • Saved company $1.2 million year by directly sourcing roles, spearheading major growth through sourcing strategies, building talent acquisition specialist team, and leveling up of offshore senior recruiting team
  • Increased referral payouts by 45% year to date by developing and launching innovative referral program at all domestic and international locations
  • Grew new hires by 133% in 2022-year to date by leveraging TN Visa program & Early Career Programs, establishing relocation package, and maximizing training for talent acquisition team
  • Lead and execute CRM strategy to develop & grow talent pool.

Market Talent Acquisition Manager

Amazon
01.2018 - 01.2022
  • Implemented Graduate Initiatives & Expanded Internship Market Program
  • Network of talent pools built from: universities, veterans, and STEM groups
  • Implemented candidate experience program that became best practice regionally
  • Managed the analyses of daily, weekly, and monthly reporting of Workforce Staffing performance via Key Performance Indicators
  • Forecasted and create staffing and investment strategies to build infrastructure and ensure team resource capabilities meet business demands
  • Evolved and implemented career acquisition strategies inclusive of employee class recommendations, talent development utilization, talent pool conversion and other channel resources across different Amazon businesses
  • Led team and vendor partner to execute all operations, offer and onboarding for over 1,800 full time undergrad and grad: intern hires
  • Trained TA team to effectively utilize ATS that immediately improve communication, productivity, and sharing candidates
  • Overseen a team of 30 direct reports: talent acquisition specialists & talent acquisition coordinators
  • Influenced and makes recommendations to key stakeholders and decision makers on building appropriate systems processes, and reports; is sought after for input on key decisions and influence on stakeholders
  • Leads and drives projects, of increasing scale and complexity, and manages programs through completion
  • Fostered strong partnership with optimization leader to ensure pipeline creation activities meet the demand
  • Accountable to ensure the sourcing plans meet the demand effectively
  • Directly recruited Professional roles: mid-senior-director-executive

Program Director of People & Service Operations

Sam's Club
01.2013 - 01.2018
  • Established and maintained cooperative relationships with senior management, vendors, SME, key, Universities, stakeholders, salaried management, and hourly supervisors
  • Designed, maintained, and enhanced programs, policies and procedures in relation to Learning, Early Career Development and internal Leadership Development Program in order to identify and plan for career progression routes of employees
  • Implemented and oversaw Management Trainee Program for local graduates i
  • Ensured management, staff, and employees are current & compliant on human resources training pertinent to policies and/or procedures
  • Reviewed financial statements, activity reports, profit & loss, CES, NPS and KPI data to measure productivity or goal achievement
  • Communicated job expectations; planning, monitoring, appraising and reviewing job contributions
  • Audited the current & outstanding leave & accommodations in the region & point of contact for escalations
  • Analyzed data working closely with IT, Marketing and Communications, Finance, Business Development and Customer Service teams to ensure positive customer experience.

Recruiting Manager

Sherwin Williams
01.2008 - 01.2013
  • Provided analytical KPI reports weekly to senior leadership: tracking workforce needs, cost to hire, time to fill, candidate experience, and hiring manager experience
  • Early Career Leader by creating the MIT Program: the management in training program recruited college graduates from local universities for operations, sales, and HR department
  • Developed ongoing partnerships with schools locally and from 2008-2013 grew partnerships from 5 to 65 colleges within Nevada
  • Full cycle recruitment process overseen and executed; team of 25 direct reports
  • Acted as a point of contact and built influential recruiter relationship during the selection process
  • Partnered with local college campus, vendors (ATS & workforce agency), and recruiting platforms (Linkedin, indeed, monster)
  • Coordinated with human resources coordinators: planning & implemented recruitment operations
  • Directly recruited hourly and professional roles
  • Implemented a strategic plan to ensure compliance, training, & staffing needs is fulfilled based on the business headcount plan
  • Oversaw contingent workforce development program
  • Structured and started recruitment team locally from 2 recruiters to 25 within 3 years, saving the company's division 800,000 in placement fees
  • Assisted with the payroll process to ensure all temporary employees are paid and clients are invoiced properly.

Education

Master of Business Administration-HR Management -

Keller Graduate School of Management
01.2012

Bachelor of Science-Physics -

University of Nevada Las Vegas
01.2009

Skills

  • Human Resources Information Systems Superuser: Peoplesoft, Greenhouse, GEM, Successfactors/SAP, ICIMs, Salesforce, Lever, Taleo, & Workday
  • Compensation Analysis
  • Work Authorizations
  • Applicant Tracking Systems
  • Talent Acquisition Strategies
  • Candidate Pipeline Management
  • Human Resource Information System (HRIS)
  • Executive Recruiting Strategies
  • Recruiting Processes
  • Corporate Branding
  • Statistical Data Analysis
  • Performance Optimization

Timeline

Head of Talent Acquisition

Sloan
01.2022 - Current

Market Talent Acquisition Manager

Amazon
01.2018 - 01.2022

Program Director of People & Service Operations

Sam's Club
01.2013 - 01.2018

Recruiting Manager

Sherwin Williams
01.2008 - 01.2013

Master of Business Administration-HR Management -

Keller Graduate School of Management

Bachelor of Science-Physics -

University of Nevada Las Vegas
DOMINIQUE CARLOS