Dolores Beltran
Villa Park
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
12
12
years of professional experience
2008
2008
years of post-secondary education
Work History
Barista
Starbucks
Villa Park
11.2013 - Current
- Brewed high-quality coffee beverages consistently for customer satisfaction.
- Maintained cleanliness and organization of the cafe workspace daily.
- Provided exceptional customer service and resolved inquiries promptly.
- Trained new baristas on drink preparation and customer interaction techniques.
- Collaborated with team members to ensure smooth operations during shifts.
- Adhered to food safety and health regulations while preparing beverages.
- Maintained calm demeanor during high-volume periods and special events.
- Monitored inventory levels of supplies and restocked when necessary.
Education
October 7,2025 - Phlebotomy
Chicago School of Phlebotomy
08.2025 - 09.2025
Maine West Highschool
Des Plaines, ILSkills
- Coffee brewing
- Drink preparation
- Stock monitoring
- Food safety compliance
- Venipuncture techniques
- Patient identification
- Laboratory safety standards
- Specimen handling
- Patient care
- Blood collection
- Effective communication
- Team collaboration
- Customer service
- Medical terminology
- Order of draw
- Proper labeling
- Butterfly needle technique
- Problem solving
- Attention to detail
- Stress management
- Team player
- Excellent memory
- Time management
Accomplishments
- Partner of the quarter
- Barista trainer
- Have recieved Excellent customer reviews
- Recieved 10 year award
Affiliations
- Love to read a lot
- Creative projects
References
References available upon request.
Timeline
October 7,2025 - Phlebotomy
Chicago School of Phlebotomy
08.2025 - 09.2025
Barista
Starbucks
11.2013 - Current
Maine West Highschool