Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

DAISY PALILLERO

Glenview

Summary

Versatile and reliable individual with a background in various roles in the customer service industry, striving to leverage newly acquired skills in a phlebotomy technician role. Known to be compassionate, dedicated, and adaptable while proficient in carrying out daily tasks, supporting colleagues, and being organized.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Pet Specialist/Bather

PetSmart
Glenview
02.2025 - 08.2025
  • Check in and identify needs of pet for grooming appointment while communicating with parent
  • Hold to safety protocols for protection of all persons in store
  • Assist in aiding towards lifting/carrying out in-store/online orders
  • Preserve neat presentation and utmost cleanliness of all areas of the store and salon

Assistant Manager

BoxLunch
Schaumburg
03.2018 - 02.2025
  • Efficiently complete tasks assigned by upper management and support associates in general duties
  • Update data entry relating to store goals
  • Maintain appropriate contact with customers in-store to ensure a good shopping experience
  • Create engaging content for store Instagram page

Sales Associate

Bath and Body Works
Schaumburg
11.2018 - 05.2019
  • Acknowledge guests, encourage deals, and educate on products
  • Uphold the order of the layout of assigned area
  • Review stock and replenish as needed
  • Accommodate to customers' needs promptly in terms of purchasing or returning goods at the register

Swim Instructor

Foss Swim School
Niles
06.2017 - 12.2017
  • Customize learning plans for individuals according to skill level
  • Consult with guardian(s) on student(s) progress with recommendations
  • Maintain cleanliness of general areas in facility
  • Emphasize rules of safety in and out of pool

Sales Associate

Toys "R" Us
Niles
10.2015 - 06.2017
  • Greet and assist guests before and during checkout in a positive manner
  • Maintain product inventory on shelves and in the back
  • Upgraded to managerial code level in order to streamline return actions
  • Coordinate inbound phone calls to troubleshoot caller concerns

Education

Some College (No Degree) -

Phlebotomy Training Specialists
Schaumburg, IL
05-2025

High School Diploma -

Maine East High School
Park Ridge, IL
06.2015

Skills

  • Venipuncture
  • Capillary puncture
  • Butterfly needle technique
  • Data entry
  • Attention to detail
  • Teamwork and collaboration skills
  • Customer service
  • Communication

Certification

  • Certificate of Training, Phlebotomy Training Specialists - May 2025
  • Certified Phlebotomy Technician, National Healthcare Certification Organization - August 2025

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Pet Specialist/Bather

PetSmart
02.2025 - 08.2025

Sales Associate

Bath and Body Works
11.2018 - 05.2019

Assistant Manager

BoxLunch
03.2018 - 02.2025

Swim Instructor

Foss Swim School
06.2017 - 12.2017

Sales Associate

Toys "R" Us
10.2015 - 06.2017

Some College (No Degree) -

Phlebotomy Training Specialists

High School Diploma -

Maine East High School

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DAISY PALILLERO