Summary
Overview
Work History
Education
Skills
Timeline
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Djaria Maggette-Elem

Chicago,IL

Summary

I have received several awards for my proven track record in enhancing customer satisfaction and sales revenue at The Home Depot Inc, effectively resolving issues, leading to a significant increase in customer base and high satisfaction rates. I have also been recognized for my contributions to patient safety and satisfaction, strong commitment to comprehensive and individualized patient care and education.

Overview

7
7
years of professional experience

Work History

Sales Representative

The Home Depot Inc
03.2022 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

CNA

Lincolnshire Place of Sycamore
09.2020 - 03.2021
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Guest Service Representative

Guaranteed Rate Field
02.2018 - 12.2018
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.

Education

High School Diploma -

Frederich Douglass Highschool
Chicago, IL

Northern Illinois University
DeKalb, IL

Skills

  • Customer Service
  • Customer Relations
  • Relationship Building
  • Interpersonal communication skills
  • Reliable team player

Timeline

Sales Representative

The Home Depot Inc
03.2022 - Current

CNA

Lincolnshire Place of Sycamore
09.2020 - 03.2021

Guest Service Representative

Guaranteed Rate Field
02.2018 - 12.2018

High School Diploma -

Frederich Douglass Highschool

Northern Illinois University

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Djaria Maggette-Elem