Dixit R Patel
Prospect Heights
Summary
Business systems analyst with expertise in optimizing operational efficiency and enhancing business processes. Proficient in IT infrastructure, software development lifecycle, and enterprise resource planning tools. Recognized for identifying system inefficiencies and implementing effective solutions, resulting in significant productivity improvements. Specializes in business process analysis, system development lifecycle management, and ERP implementation strategies.
Overview
11
11
years of professional experience
Work History
Business Systems Specialist
Travelers
Hartford
10.2022 - Current
- Generated Daily Sysout report and resolved errors using Database fix.
- Conducted QA testing on applications including FileNet and E-Service.
- Created and managed tickets in Jira with EMSA team for issue resolution.
- Represented team during JP Morgan Chase Agent Dashboard organizational launch.
- Led data management project and Agent Dashboard initiative.
- Executed daily responsibilities using iMatch tool to balance bills and Sysout report.
- Facilitated stakeholder communication to provide updates and ensure alignment.
- Developed custom SharePoint solutions to improve collaboration and document management.
Sr. QA Automation Engineer
Citibank
Tampa Bay
10.2021 - 10.2022
- Developed modular automation frameworks using Selenium WebDriver, Cucumber, TestNG, and Java.
- Automated RESTful API testing with POSTMAN and REST ASSURED.
- Created reusable TestNG functions and data-driven frameworks.
- Integrated Selenium scripts with Jenkins for automated nightly execution.
- Performed mobile app testing on iOS and Android platforms using Appium.
- Conducted database validation with SQL queries.
- Documented and resolved defects in JIRA.
QA Automation Engineer
Bremer Bank
Minneapolis
06.2020 - 09.2021
- Automated regression and functional testing using Selenium WebDriver and TestNG.
- Tested APIs and validated XML responses with POSTMAN and REST ASSURED.
- Developed BDD test scripts using Cucumber.
- Configured Jenkins for continuous integration and automated test execution.
- Participated in Agile ceremonies and collaborated with developers to resolve issues.
QA Engineer
Ulta Beauty
Bolingbrook
07.2018 - 05.2020
- Automated web application testing with Selenium and TestNG.
- Conducted REST API testing using POSTMAN.
- Validated WSDLs and responses using SOAPUI.
- Implemented Jenkins for CI/CD pipelines.
- Reported and tracked defects using JIRA.
QA Engineer
Softvan
Gujarat
07.2016 - 05.2018
- Designed and implemented Selenium automation frameworks.
- Conducted API testing with SOAPUI and REST.
- Performed regression and functional testing using Selenium WebDriver.
- Collaborated with clients for requirement analysis and issue resolution.
QA Tester
Brevity Software Solutions
Gujarat
05.2015 - 06.2016
- Executed manual and automated test cases for web applications.
- Used Quality Center for test management and defect tracking.
- Conducted backend testing using SQL queries.
Education
Master of Computer Application -
NMIMS
Mumbai01.2015
Bachelor of Computer Application -
VNSGU
Surat01.2012
Skills
- Selenium WebDriver and Appium
- JUnit and TestNG
- Cucumber and Postman
- REST Assured
- Java programming
- HTML and CSS
- XML and SOAP
- WSDL specifications
- Ant and Maven
- Jenkins automation
- JIRA and Rally management
- Oracle database administration
- MS SQL Server management
- Windows operating system
Languages
English
Professional
Gujarati
Professional
Hindi
Professional
Timeline
Business Systems Specialist
Travelers
10.2022 - Current
Sr. QA Automation Engineer
Citibank
10.2021 - 10.2022
QA Automation Engineer
Bremer Bank
06.2020 - 09.2021
QA Engineer
Ulta Beauty
07.2018 - 05.2020
QA Engineer
Softvan
07.2016 - 05.2018
QA Tester
Brevity Software Solutions
05.2015 - 06.2016
Master of Computer Application -
NMIMS
Bachelor of Computer Application -
VNSGU