Dionte Creagh
Chicago
Summary
Quality focused Emerging Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
21
21
years of professional experience
2003
2003
years of post-secondary education
1
1
Certification
Work History
Emerging Store Manager
Walgreens
Chicago
10.2004 - 07.2025
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Ensured compliance with safety regulations and company policies.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Updated POS system with new products and promotional offers.
Education
Rezin Orr High School
Chicago, ILSome College (No Degree) - Media Arts
Illinois Institute of Art
Chicago, ILSkills
- Inventory management
- Employee training
- Customer service
- Cash handling
- Performance evaluation
- Schedule management
- POS system management
- Work Planning and Prioritization
- Recruitment and hiring
- Operations
- Shift scheduling
- Personnel development
- Partnership building
- Performance metrics evaluation
- Training and mentoring
- Bank and safe deposits
- Goals and performance
- Outstanding communication skills
- Employee terminations
- Verbal and written communication
- Database management
- Employee supervision and motivation
Certification
I attended pharmacy classes that Walgreens provided and passed them and also received a certification for pharmacy technician
Timeline
Emerging Store Manager
Walgreens
10.2004 - 07.2025
Rezin Orr High School
Some College (No Degree) - Media Arts
Illinois Institute of Art