Dionte Bennett
Chicago
Summary
Dynamic Project Manager with a proven track record at Allied Universal Security Services, adept at leading cross-functional teams to deliver security solutions on time and within budget. Skilled in project planning and client relations, I foster collaboration and drive efficiency, enhancing service delivery and achieving high levels of customer satisfaction.
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Allied Universal Security Services
Chicago, IL
09.2025 - Current
- Led cross-functional teams to deliver security solutions within budget and timeline.
- Developed project plans, defining scope, resources, and milestones for various security initiatives.
- Coordinated communication between stakeholders to ensure alignment on project objectives and deliverables.
- Monitored project progress, identifying risks and implementing mitigation strategies proactively.
- Facilitated training sessions for staff on new security protocols and project management tools.
- Fostered collaborative relationships with clients to enhance service delivery and client satisfaction.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Managed projects from procurement to commission.
Operations Manager
Allied Universal Security Services
Chicago, IL
12.2023 - 03.2025
- Streamlined operational processes, enhancing service delivery and reducing response times.
- Led a team of security personnel, ensuring compliance with company policies and industry regulations.
- Developed training programs to improve staff performance and retention rates across multiple locations.
- Implemented innovative security solutions, driving efficiency and improving incident response strategies.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Field Supervisor
Allied Universal Security Services
Chicago, IL
12.2022 - 12.2023
- Supervised daily operations of security personnel across multiple sites to ensure compliance with safety protocols.
- Developed and implemented training programs for new staff, enhancing team performance and service quality.
- Conducted regular site inspections to identify security vulnerabilities and recommend corrective actions.
- Coordinated communication between clients and security teams, maintaining high levels of customer satisfaction.
- Managed incident response procedures, ensuring timely resolution and documentation of incidents on-site.
- Evaluated staff performance through regular assessments, providing constructive feedback for continuous improvement.
- Monitored employee performance for compliance with regulations and policies.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Met with customers to resolve issues and build productive relationships.
Flex Security Officer
Allied Universal Security Services
Chicago, IL
08.2021 - 12.2022
- Monitored premises to ensure safety and security for personnel and property.
- Conducted regular patrols to detect and deter suspicious activities.
- Responded promptly to emergencies, coordinating with local authorities as needed.
- Provided exceptional customer service while addressing inquiries from clients and visitors.
- Maintained detailed logs of daily activities and incidents for reporting purposes.
- Trained new security officers on protocols, procedures, and emergency response plans.
- Maintained access control systems, ensuring only authorized individuals were allowed entry into secured areas.
- Contributed to team success by actively participating in continuous training sessions aimed at improving overall performance.
Enlisted Soldier
US Army National Guard
Chicago, IL
09.2014 - 09.2022
- Led training exercises to enhance unit readiness and operational effectiveness.
- Coordinated logistics for equipment transport during domestic and international deployments.
- Implemented safety protocols to maintain compliance with military standards and regulations.
- Mentored junior soldiers, fostering skill development and teamwork within the unit.
- Managed personnel records, ensuring accuracy and confidentiality of sensitive information.
- Collaborated with fellow service members from other branches during joint exercises, demonstrating adaptability and teamwork capabilities.
- Operated and maintained armored vehicles.
- Achieved mission success by effectively leading a diverse group of soldiers during high-stress situations.
- Trained new recruits in essential soldiering skills, fostering a strong foundation for their military careers.
- Assembled, disassembled and maintained various weapons for operational readiness.
- Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Warehouse Worker
Edsal Manufacturing Company
Chicago, IL
11.2015 - 12.2016
- Operated forklifts and pallet jacks for efficient material handling.
- Loaded and unloaded shipments, ensuring accuracy in inventory management.
- Conducted regular inspections of warehouse equipment to maintain safety standards.
- Organized stock and maintained clean work areas to enhance productivity.
- Implemented process improvements that streamlined workflow and reduced delays.
- Coordinated with team members to fulfill order requests accurately and timely.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
Education
High School Diploma -
Thornton Fractional South
Lansing, ILNo Degree - Business Management
Eastern Illinois University
Charleston, Illinois, ILSkills
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Schedule management
- Client relations
- Staff management
- First aid training
- Safety protocols
- Advanced cardiopulmonary resuscitation
- Emergency medical response
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Leadership appointment
- Transformative leadership
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of over 100 staff members.
Certification
- Licensed CPR instructor
Languages
English
Native or Bilingual
Timeline
Project Manager
Allied Universal Security Services
09.2025 - Current
Operations Manager
Allied Universal Security Services
12.2023 - 03.2025
Field Supervisor
Allied Universal Security Services
12.2022 - 12.2023
Flex Security Officer
Allied Universal Security Services
08.2021 - 12.2022
Warehouse Worker
Edsal Manufacturing Company
11.2015 - 12.2016
Enlisted Soldier
US Army National Guard
09.2014 - 09.2022
High School Diploma -
Thornton Fractional South
No Degree - Business Management
Eastern Illinois University