Dionne Anding
Normal,IL
Summary
Strong detail skills with excellent communication skills, over thirty years' experience in the medical field with 10 years of Manufacturing experience,5 years of forklift experience, compassionate hard worker looking to grow with your company
Overview
19
19
years of professional experience
1
1
Certification
Work History
Service Attendant
Bridgestone Americas
03.2019 - Current
- Forklift driver
- Unload and load materials
- Data entry
- Safety contact
- Achieved high levels of customer retention by delivering personalized service tailored specifically towards individual preferences.
- Responded to customer requests efficiently and with knowledgeable assistance.
Owner
Hope Faith & Love Homecare
01.2009 - 02.2016
- ADL's
- Meds
- Companionship
- Transportation
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
C.N.A
OSF St. Joseph Medical Center
02.2006 - 05.2012
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Business - Business Ethics
Heartland Community College
Normal, IL09.2012
Master's - Nursing
Decatur Area Technical Academy
Decatur, IL01.1989
High school diploma - General Studies
Champaign Central High
Champaign, IL05.1986
Skills
- Microsoft Office
- Microsoft PowerPoint
- Warehouse Experience
- Order Picking
- Forklift
- Serving Experience
- Inventory Control
- Continuous improvement
- Assembly
- Quality Assurance
- Reliability and punctuality
- Team player attitude
- Strong work ethic
- Teamwork and collaboration
- Problem-solving
- Friendly and outgoing
- Customer service and assistance
Accomplishments
- Achieved C.N.A awards by completing going above and beyond with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
- OSHA General Industry Safety and Health, 03/01/19, Present
- Forklift Certified, 06/01/16, Present
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Languages
English
Full Professional
Timeline
Service Attendant
Bridgestone Americas
03.2019 - Current
Owner
Hope Faith & Love Homecare
01.2009 - 02.2016
C.N.A
OSF St. Joseph Medical Center
02.2006 - 05.2012
Master's - Nursing
Decatur Area Technical Academy
High school diploma - General Studies
Champaign Central High
Business - Business Ethics
Heartland Community College
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