Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dionna Valerio

Chicago

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Guest Advocate

Target
07.2018 - 05.2024
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Contributed to sales growth by promoting store loyalty programs.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
  • Developed strong product knowledge so as to better serve customers' needs effectively.

Hot Foods Clark

Mariano's
10.2015 - 12.2017
  • Maintained a clean and efficient work area, ensuring adherence to health and safety regulations.
  • Reduced food waste by effectively managing inventory levels and kitchen supplies.
  • Collaborated with kitchen team members to efficiently prepare and serve hot food items during peak hours.
  • Provided exceptional service to customers, addressing any concerns or special requests promptly and professionally.

Education

High School Diploma -

Carl Schurz Highschool
Chicago, IL
06.2013

Skills

  • Exceptional communication
  • Stress Tolerance
  • Guest Relations
  • Strong empathy
  • Detail Oriented

Timeline

Guest Advocate

Target
07.2018 - 05.2024

Hot Foods Clark

Mariano's
10.2015 - 12.2017

High School Diploma -

Carl Schurz Highschool

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Dionna Valerio