Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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DIONE OSORIO

DIONE OSORIO

Chicago

Summary

Hard-working student with knowledge of bookings, hotel reservations, and scheduling. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently adaptable by my peers, I can be relied upon to help your team achieve its goals. Results-oriented professional with proven knowledge of first aid, safety compliance, and rescue techniques. Aiming to leverage my abilities to successfully fill the lead role on your team. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

4
4
years of professional experience

Work History

Building Manager

University Of Illinois Chicago
01.2025 - Current
  • Inspected grounds and facilities to identify necessary repairs.
  • Conducted regular property inspections to identify potential issues and address them proactively.
  • Managed operations, maintenance and improvement of properties.
  • Collected rent, deposits and payments from tenants.
  • Responsible for comprehensive building maintenance, including academic buildings, offices, and clinics, ensuring they are in optimal condition for daily operations. . Oversee building security measures to safeguard occupants and property.
  • Performed regular inspections of facility and documented all inspection information in reports.
  • Managed and scheduled contract workers who completed building maintenance and upgrades.
  • Performed routine maintenance tasks, which included unclogging sinks and toilets, replacing door locks, and fixing heating and air conditioning issues.
  • Enforced safety protocols throughout the building consistently resulting in reduced incidents or accidents.
  • Improved tenant satisfaction by addressing maintenance requests promptly and efficiently.
  • Established clear guidelines for tenant responsibilities when it comes to waste disposal practice which led to cleaner premises.

Event Staff Supervisor

S3 SAFETY SERVICE SYSTEMS
04.2021 - Current
  • Customer Service
  • Communicated effectively with colleagues and managers using verbal and written communication skills.
  • Maintained order among large crowds, while monitoring events for suspicious behavior.
  • Supervised volunteers during events, delegating tasks as needed.
  • Assisted in cleaning up after events, disposing of trash properly.
  • Managed ticketing operations, including verifying tickets and distributing seating assignments.
  • Transported equipment between venues when required for special events.
  • Utilized problem-solving skills to resolve conflicts between guests or staff members.
  • Assisted in the setup of event space, arranging chairs and tables as needed.
  • Greeted guests and directed them to their seats with a friendly demeanor.
  • Ensured patrons followed safety protocols and adhered to established policies.
  • Monitored entry points at events to prevent unauthorized access or exit.
  • Experience with working with calling medical while pulling patrons from barricade.
  • Assisting with verbal abuse and any violence created by a patron.

Education

Bachleor's - Finance

University of Illinois At Chicago
Chicago, IL
05-2028

High School Diploma -

Saint Patrick High School
Chicago, IL
05.2024

Skills

  • Strong Work Ethic
  • Problem-solving abilities
  • Emergency response readiness
  • Ticket scanning proficiency
  • Organizational skills
  • Crowd control techniques
  • Venue navigation
  • Active listening
  • Multitasking capabilities

Languages

Spanish
Fluent

Timeline

Building Manager

University Of Illinois Chicago
01.2025 - Current

Event Staff Supervisor

S3 SAFETY SERVICE SYSTEMS
04.2021 - Current

Bachleor's - Finance

University of Illinois At Chicago

High School Diploma -

Saint Patrick High School

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DIONE OSORIO